Customer Service Jobs In Fall Creek, WI

Position Summary Behavior Analysts and Senior Behavior Analysts are full-time, salaried employees. Behavior Analysts report directly to the Clinical Director and/or VP of Clinical Operations, where applicable. The Behavior Analyst is responsible for the management of a reasonable caseload (no more than 120 total monthly hours) of learners, families, and Behavior Technicians. The Behavior Analyst serves as the primary point of contact for families, RBTs, and other providers as it relates to learners on their caseload. Behavior Analysts are responsible for upholding A Gem of Joy ABA Quality Standards, as well as implementing best practices in Applied Behavior Analysis, for all programs that they are responsible for overseeing. Working hours for Behavior Analysts are generally Monday-Friday from 9am-6pm (when in-home services are offered); however, at times, Behavior Analysts may be requested or required to work outside of those hours. Qualifications Education Master's degree or higher in the education, psychology, Applied Behavior Analysis, or similar field. Certification Current, active certification as a Board Certified Behavior Analyst (BCBA® or BCBA-D®) Current, active license to practice ABA in the state of Maryland (Maryland LBA). Completion of 8 hour supervision training (eligibility to serve as RBT Supervisor® or RBT Requirements Coordinator®). Work Experience A minimum of 3 years working with individuals with ASD or intellectual/developmental disabilities (I/DD). Experience completing behavior analytic assessments for both skill acquisition and behavior reduction. Experience utilizing assessment results to create individualized treatment plans to effectively reduce challenging behavior and/or teach new skills. Knowledge and Skills Knowledge of CPT® codes relevant to the provision of applied behavior analysis services. Excellent written and verbal communication skills. Knowledge and experience implementing various assessment tools for evaluating challenging behavior and current adaptive functioning levels. Supervisory skills, including training and oversight of behavior technicians. Excellent organizational skills. Excellent interpersonal skills. Preferred: Proficiency using (or prior exposure to) Microsoft 365 applications (Word, PowerPoint, Excel, OneDrive, SharePoint, Teams, etc.). Job Duties Serve as the primary point of contact between learners/families on your caseload and A Gem of Joy ABA, excluding situations that require escalation to the CD. Complete initial and ongoing assessments of learner skills and challenging behaviors. Complete initial and ongoing assessments of parent/caregiver skills and proficiency implementing ABA strategies with their child. Use assessment results and family priorities to create individualized, medically necessary goals for each learner on your caseload. Maintain the minimum required billable hours per month, based on your assigned caseload and A Gem of Joy ABA productivity requirements. Frequently review data and progress, making updates to the learner's treatment plan as needed to ensure continued progress. Report on treatment outcomes including progress on assessments, treatment plan goals, and readiness for discharge/graduation from ABA services. Provide training and support to BTs, RBTs, and caregivers on the implementation of ABA strategies and the learner's treatment plan, collecting data on procedural integrity. Serve as RBT Supervisor for all RBTs working with your learners, ensuring initial and ongoing supervision, competency, and training requirements are met. Serve as Responsible Supervisor for RBTs and BATs accruing supervised fieldwork hours, where applicable. Create and implement Success Plans for RBTs, BCaBAs, and/or Behavior Analysts in Training that are working under your supervision, when appropriate. Timely completion of all necessary documentation, including assessments, progress reports, timesheets, session notes, and caregiver signatures (where applicable).   Check us out at !        

Created: 2025-03-22