Business Specialist II (INFORMATION SERVICES ...
MSCCN - Springfield, IL
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This job was posted by : For more information, please see: This position serves as a Business Analyst providingsupport and analysis for applications within the bureau of application management. In this role you willcollaborate with stakeholders, including business users, management, and IT teams, to gather detailed business and functional requirements. In addition, you will develop and update training manuals and user guides, create test scripts and assist with development test plans. Essential Functions Under immediate supervision, serves a Business Specialist II for the Department of Innovation & Technology (DoIT) supporting the Department of Human Services (DHS) providing support and training to troubleshoot and resolve system or process-related issues. Serves as a liaison between business stakeholders and technical teams, ensuring clear communication and understanding of projects goals and requirements. Performs business analysis project coordination functions which includes using industry standard tools and technology, business and technical writing and preparing project documentation. Conducts system testing, writes test scripts, and assists with the development of test plans. Keeps abreast of new developments in the Information Technology field to continue education through attendance at meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Created: 2024-10-11