Senior Manager, Business Operations eCommerce, Site ...
Wal-Mart Stores, Inc. - Bentonville, AR
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Location BENTONVILLE, AR Career Area Business Operations Job Function Business Operations Management Employment Type Regular/Permanent Position Type Salary Requisition WD2009696 What you'll do at Position Summary...What you'll do...This role is based in the brand new Walmart HQ campus in Bentonville, ARJoin Walmart's eCommerce organization on the Site Content Strategy team as we build a legendary experience for Walmart's digital customers. This newly created position is charged with measuring and improving the customer shopping journey on . This is an exciting opportunity for an individual who loves the challenge of starting from scratch, building within white space, establishing data infrastructure, connecting data to customer interactions, and working across multiple stakeholder teams to deliver a delightful shopping experience for customers.An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.Lead development of a new suite of metrics and reporting to measure customer pathways in partnership with insights and analytics partnersDevelop mechanisms to detect customer defects and drop offs and measure impactIdentify defect owner and drive for solution implementation via influencePartner with stakeholder teams to identify customer experience enhancements to drive KPI improvementsCommunicate key business issues and opportunities to senior leadership clearly and with influence to remove roadblocks and champion changeAdhere to company standards of integrity and ethics by integrating these values into all programs and practicesKey Competencies: critical-thinking skills, analytical fluency / strong data acumen, customer-centricity, demonstrated ability to improve digital shopping experiencesEntry RequirementsMinimum QualificationsBachelor's degree in business or related field5-7 years related experience in Business Operations, Data Analytics, or eCommerce.Preferred QualificationsMaster's degree in business, data analytics, or related fieldAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more."Ž"Ž"ŽYou will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable."ŽFor information about PTO, see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart."ŽEligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms."ŽFor information about benefits and eligibility, see One.Walmart."ŽThe annual salary range for this position is $90,000.00-$180,000.00"ŽAdditional compensation includes annual or quarterly performance bonuses."ŽAdditional compensation for certain positions may also include:"Ž"Ž- Stock"Ž"ŽMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's degree in information technology, computer science, or related area and 5 years' experience in eCommerce merchandising, site operations, business management, or related area.7 years' experience in eCommerce merchandising, site operations, business management, or related area.2 years' supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related areaPrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
Created: 2024-10-09