Senior Associate Director, Facility Operations - ...
MSCCN - Boise, ID
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This job was posted by : For more information, please see: Job Summary/Basic Function: Reporting to the Executive Director, the Senior Associate Director, Facility Operations directs/manages all aspects of facility operations, including the development and implementation of standard operating policy procedures for the venue, in accordance with University policy and procedures. This position ensures continuity, focus and purpose to the ongoing day-to-day operations of ExtraMile Arena including the oversight of the Environmental Services, Safety, Security & Guest Services (SSGS) and Operations departments, liaison to Campus Operations (FOAM, A&E Services, Environmental Health, OIT, etc.), tenant relations/communications and the management of construction projects. Included in the oversight of the Environmental Services and Operations department is a focus on sustainability, facility enhancement/refurbishment and building systems/equipment renewals. This position is responsible for the oversight and provision of services delivered by the facility infrastructure and systems including the operation and maintenance of the same, as well as emergency planning and management as it relates to security the facility, major equipment and systems. It works with minimum supervision and direction to comprehensively manage facility operations and performs all responsibilities at the highest level to enhance the image of the arena, the University and promote goodwill throughout the community. This individual should have proven experience in successful leadership positions in the nonprofit, public, academic or for-profit sector(s), including responsibility for facility management, budget development and administration, event management, strategic planning, and staff supervision. This senior leader is responsible for cultivating a safe and respectful working environment for diverse groups of people while helping to shape the culture of Environmental Services, SSGS and Operations departments. This position requires the strong working knowledge and understanding of applicable building standards, procedures and protocols associated with the following regulatory agencies including but not limited to: Division of Building Safety, Idaho Building Codes, Occupational Safety and Health Administration (OSHA) Americans with Disabilities Act (ADA) building standards, National Fire Protection Agency (NFPA), Federal Emergency Management Agency (FEMA), Department of Homeland Security (DHS), International Association of Venue Managers (IAVM) best operating practices for public assembly venues. This position also works and collaborates closely with the Arena's Production department. Level Scope: Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Manages experienced professionals who exercise latitude and independence in assignments. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and campus wide goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls with a focus on policy and strategy implementation. Manages systems and procedures to protect departmental assets and requires practical knowledge in leading and managing the execution of processes, projects and tactics within one area. Essential Functions: 60% of Time the Position must: Provides oversight for the Facility Operations Departments - Operations and Environmental Services, as well as Safety, Security, and Guest Services Provide leadership and management skills such as motivation, accountability, development and professional growth opportunities, coaching and mentoring, ecruiting and onboarding focus, personnel management Provide for the continuous and reliable operation of ExtraMile Arena's facility, maintenance, and equipment Develop/create Arena procedures that fall under/are in alignment with University policies Assists Executive Director in planning activities for ExtraMile Arena including, but not limited to, facility master planning, strategic business planning, and budget planning, along with development and prioritization of capital projects for improvements to the facility Plans, develops, reviews drawings and specifications for managing facility improvement projects Leverage AI and computerized programs to create efficiencies (i.e. preventative maintenance work order management, SOP development) Negotiates, develops scope of work and manages vendors, suppliers and facility service agreements including but not limited to custodial, landscaping, production, and post-event cleaning contracts, as well as, routine maintenance Oversees the development and implementation of facility operations, environmental services and SSGS manuals, & policies and procedures Oversees the development and implementation of long-term, comprehensive plans/programs to provide systems and costs for the tasks, procedures and schedules associated with routine and preventative maintenance, with correctional provisions for addressing deferred maintenance Ov
Created: 2024-10-08