Quote Analyst
EMCOR Group - Tempe, AZ
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Description About Us: EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and education sectors. Job Title: Quote Analyst Job Summary: Under general supervision, the Quote Analyst is wholly responsible for all aspects that pertain to designated customer account/s. This role will conduct telephonic and electronic follow-up and closing functions for open work orders on designated account(s) in order to meet the contractual obligations of the client. The Quote Analyst position will efficiently and effectively execute client specific projects. This position is ultimately responsible for managing the client's entire project life cycle for quoted work in excess of $2000. The Quote Analyst will partner with key stakeholders to ensure project(s) are within scope, budget and on time. This position may also work closely with the client and internal staff to ensure work orders or related issues are handled appropriately and in a timely manner. Essential Duties and Responsibilities: Technically review and analyze all quotes from service providers for correct hours, parts, and alternative solution prior to submitting to the client. Communicate all approvals or denials to respective providers to ensure compliance with contract. Drive optimum utilization of resources - labor, materials and equipment - while creating solutions across a diverse set of teams including internal staff, third party vendors, and customers Prepare tenders documents (inclusive of exhibits for projects, cost plan, contract terms with General Contractors, timeline, etc.) for bids and administer contract requirements. Update and perform uploads into system to work orders to reflect latest status Manage the customer and internal stakeholders for the delivery of the customer's quoted job program by providing technical guidance and feedback to the customer, service technicians, parts managers, and installation managers in the best interest of our customer and EMCOR Manipulate Excel work order data to prioritize service provider communication Provide subject matter expertise to all customers and internal employees who have questions regarding repair, replacements, or alternative options regarding their facilities Coordinate and communicate with account team(s) on work order escalations and service provider invoicing issues Communicate on a regular basis with service providers via telephone to get work order updates Qualifications: Associates in a business or related field or two years' related work experience Minimum one year of experience in commercial construction service with an emphasis on retail store system, service dispatch and management Knowledge of construction principles, techniques, procedures and equipment. Advanced proficiency MS Windows Applications, including MS Excel and Word Strong ability to build and maintain relationships with both internal and external customers to exceed customer expectations Ability to work under pressure and constantly make correct decisions with limited input and determine when to escalate issues to the Facilities Manager/Supervisor or Account Manager Professional and friendly demeanor, willing to go above and beyond to accomplish the mission Ability to critically think and problem solve Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here (. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent. As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Created: 2024-10-04