Dental Receptionist @ Miami Beach Dental Center
Dental Care Alliance - Miami Beach, FL
Apply NowJob Description
Dental Receptionist needed for our office located in Miami Beach, FL .In this role, you'll provide outstanding customer service, perform administrative tasks, and assist in managing daily office operations. If you're a dedicated and resourceful individual with a passion for people and healthcare, join us today!The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.Customer Service; acknowledge, smile and greet patients upon arrival/dismissalRespond to patient questions and or concerns according to DCA PoliciesAnswering TelephonesScheduling AppointmentsMaintaining Appointment BookConfirming AppointmentsFollow up on no shows/cancellation of AppointmentsRegister Patients on sign in sheetPost charges and payments to patient accountsChecking voice-mailon a daily basisMaintain a clean and friendly waiting area for patientsExperience working in a dental, medical, or other health-care office, preferredKnowledge of insurance plans (HMO/PPO), is a plusExperience answering telephoneMust have exceptional customer service skills#LI-CN1
Created: 2024-10-03