Observability - AIOps Engineer Senior Engineer

We are Accenture Cloud First, the industry-leading engineering group focused on redefining how companies operate and create value by employing cloud, data, and artificial intelligence for total enterprise reinvention. Accenture Cloud First boasts more than 141,000 technology professionals across the globe. Our Performance and Resiliency Engineering practice is a team of specialists in Site Reliability Engineering, high performance systems, performance diagnostics, observability, and AIOps. As part of our practice, you will drive technology innovation with our clients through the delivery of world-class platforms. Our Performance and Resiliency Engineering practice is growing and we're seeking innovative, technical problem solvers like you to join the team. As an Observability-AIOps Senior Engineer you will: Explore the complex IT estates of our clients to understand their observability-AIOps opportunities Collaborate to architect unified observability and AIOps strategies which employ leading AI technology Implement enterprise observability-AIOps technology and processes Amplify observability-AIOps outcomes by accelerating adoption across technology and business organizations Lead small team of engineers There will never be a typical day at Accenture and that's why we love it here This is an extraordinary opportunity to build an exciting career at Accenture Technology. Working in a fast-paced, outcome-oriented environment where you can help clients modernize operations with leading-edge technologies at massive scale. Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements. Here's What You Need: Minimum 5+ years working knowledge and hands-on experience working with monitoring or observability tools including, but not limited to: Dynatrace, Splunk, AppDynamics, DataDog, Grafana, Prometheus, etc. Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning Minimum 2+ years' experience in a lead engineer role. Bachelor's Degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience). Bonus points if you have (Preferred Qualifications) Previous Consulting experience Experience integrating observability tools with ServiceNow Experience in calculating system reliability metrics, including MTTD, MTTI, SLO, SLI Experience delivering software designed for high concurrency, scalability, or availability Built tooling to improve reliability of systems, automated remediation of issues, or improve scalability. 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Created: 2024-10-19