Inside Sales Coordinator
LHH - Charlotte, NC
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LHH is seeking an Inside Sales Coordinator for a direct hire position in Charlotte, NC The ideal candidate has 3+ years of experienced supporting a sales team within a manufacturing or distribution environment. This position is fully in office Monday - Friday.Responsibilities:Enter and process customer orders in the system with accuracy and timeliness.Serve as the primary point of contact for business customers, addressing inquiries, resolving issues, and providing product information. Monitor and follow up on open orders, ensuring timely fulfillment and delivery.Maintain real-time tracking of order status and proactively communicate updates to customers and the sales team.Work with the sales and finance teams to ensure accurate pricing on customer orders, including handling special pricing agreements and promotions.Prepare, organize, and manage all necessary sales documents (invoices, packing slips, contracts, etc.) to ensure compliance with company standards.Collaborate with logistics, warehouse, and procurement teams to ensure the smooth flow of orders and customer satisfaction.Generate and analyze reports related to sales activity, order status, and customer service metrics.Qualifications:2+ years of experience in sales administration, order processing, or B2B customer service.Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with order management systems (e.g., SAP, Oracle, or similar).Strong organizational skills with a keen attention to detail.Excellent communication and interpersonal skills to handle customer interactions professionally.Ability to multitask and prioritize in a fast-paced environment.Experience with pricing, invoicing, and documentation within a sales environment.Familiarity with CRM systems and customer order tracking tools.Knowledge of the product lifecycle and logistics.Pay Details: $50,000.00 to $55,000.00 per yearSearch managed by: Rebecca Stone Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance
Created: 2024-09-30