Chief Resident Services
MSCCN - Gulfport, MS
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Summary This position is that of Chief, Resident Services which is a senior-level management position located at the Armed Forces Retirement Home (AFRH), Gulfport. The Chief, Resident Services reports to and receives general direction from the Director, AFRH-Gulfport. The Director provides broad policy guidance to the Chief, Resident Services. The incumbent is appointed by the Director subject to the approval of the AFRH Chief Operating Officer. Responsibilities As a Chief Resident Services, you will: Direct, coordinate, and supervise the efforts of approximately 20 employees in the Resident Services area. Serve as Resident Service's budget Program Manager with responsibility for planning, programming, estimating and budgeting in his/her functional area(s) of mission support. Coordinate with the Agency's Chief Human Capital Officer and the Bureau of Fiscal Services' (BFS) Human Resources team regarding Requests for Personnel Action for Resident Services employees. Review facts of individual disciplinary cases prior to endorsement to ensure proper level of discipline is administered and the discipline is equitable in relationship to other disciplinary. Participate in AFRH Grievance System at directorate level. Be responsible for Independent Living (IL) residential facilities of the Home with capacity of approximately 600 residents. Provide multifaceted admissions, religious, recreational, sports, dining, and entertainment programs for IL Residents of the Home. Manage physical spaces in which programs are delivered/performed, i.e., bowling alley, facility exercise rooms, the central auditorium/movie theater, a variety of hobby and craft shops, card rooms, the members' visitor lounge and day rooms. Conduct the Leisure Learning program for continuing adult education, self-improvement, and skills development. Act on behalf of the Director on all matters of order and discipline for the Home IL Residents. Hearing Officer responsible for examining all infractions of Resident discipline and violations of Home directives and policies. Conduct administrative hearings and issue disciplinary judgments. Coordinate rehabilitative efforts for Resident with other functions of the Home. Serve as a member of the Resident Fund Advisory Board (RFAB). The Chief, Resident Services, the Chairman of the Resident Advisory Council (RAC) and the Resident Members of the RFAB, as members of the RFAB are responsible for the preparation of the annual fiscal budget for the benefit of the Residents of the Home. Requirements Conditions of Employment This opportunity is also open to Status Candidates under Announcement 24-AFRH-161. Please refer to that announcement for details on open period, eligibility, and how to apply. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé. The AFRH ethics program promotes the highest standards of ethical conduct for all employees. As a federal employee, you will be subject to the Standards of Ethical Conduct, and the U.S. criminal conflict of interest statutes. As an AFRH employee, you will also be subject to the AFRH Supplemental Ethics Regulations which restrict the extent to which a AFRH employee can engage in certain activities and hold certain investments. Depending on your position, you may also be required to file a public or confidential financial disclosure report which must be filed within 30 days of your appointment as an employee of AFRH. Upon your new appointment, you will receive guidance regarding your ethics obligations. You will also be required to attend a mandatory ethics training within 3 months of your appointment. Please contact the Agency Ethics Officer (Joseph Pollard) at (202) 541-7557, or if you should have any questions. Key Requirements: Please refer to 'Conditions of Employment.' Must be U.S. Citizen or U.S. National Qualifications You must meet the following requirements by the closing date of this announcement. Specialized Experience for the GS-14 level: You must have at least one year of experience at or equivalent to the GS-13 level in the federal service that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of this position. Specialized experience is defined as: Applying management techniques and methodologies in the development of programs for a healthcare environment, such as admissions, recreation services, food services, chaplain programs, and volunteer programs; AND Providing administrative direction in a healthcare environment, to include: budget development and management, recruiting and staffing, authorizing personnel actions, conducting performance reviews, or conducting grievance hearings; AND Leading a performance improvement committee to correct, monitor and maintain deficiencies that may affect a healthcare institutions accreditation, and preparing for and involvement in a healthcare agency's recurring accreditation process, such as with the Joint Commission. SPECIAL NOTE: Long-term care experience and/or interacting with geriatric patients is highly desired. Education Additional Information We may select from this announcement or any other source to fill one or more vacancies. This is a non-bargaining unit position. CONDITIONS OF EMPLOYMENT: A one year probationary period may be required. A one year supervisory or managerial probationary period may be required Must successfully complete a background investigation. Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Selectees will be subject to the AFRH Tuberculosis Surveillance Program. Because the AFRH's mission requires uninterrupted, direct human support and medical care for its Residents, this position is considered essential for continuing AFRH operations. Therefore, the incumbent is expected to arrive for duty on time, as scheduled, and to complete the assigned tour during emergency situations such as hazardous weather. Our comprehensive benefits are very generous. Our benefits package includes: Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards. Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year. Access to insurance programs that may be continued after you retire. A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums. A retirement program which includes employer-matching contributions. Learn more about Federal benefits programs at:
Created: 2024-09-30