AVP, North America Payroll Operations

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace® Forbes Best-in-State Employer AVP, North America Payroll Operations PRIMARY PURPOSE : Responsible for managing the payroll operations for North America. Develops and implements policies, procedures, and controls to ensure the efficiency and accuracy of the payroll function. Ensures compliance with applicable country, federal, state and local laws, regulations and standard operating procedures. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Leads the payroll team by developing the execution of both short-term and long-term strategic priorities for the NA payroll department, including payroll processing, compliance, reporting and accounting. Establishes/ implements policies and procedures to ensure payroll is accurately prepared and distributed in a timely manner. Oversees the resolution of complex payroll issues, customer concerns, and inquiries and ensures resolution related to payroll processing and special pays. Ensures payroll end of year processes and reviews audits and inquiries as necessary. May also represent the functional area on complex and/or multi-functional projects that require payroll support i.e. M & A, etc. Collaborates with internal and external parties (CR, Finance, Corporate Tax, Legal) to ensure policies and practices are compliant with applicable legal requirements, government rules and guidance and internal standards. Ensures the payroll system is reflected. Stays abreast of regulatory, business and technology changes and industry trends to ensure timely and strategic implementation of best practices and to ensure compliance. Assists in the development of solutions to improve overall efficiency of payroll practices. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Travels as required. SUPERVISORY RESPONSIBILITIES Provides support, guidance, leadership and motivation to promote maximum performance. Administers company personnel policies in all areas and follows company staffing standards and training recommendations. Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions. QUALIFICATIONS Education & Licensing Bachelor's degree from an accredited college or university preferred. Experience Ten (10) years of related experience or equivalent combination of education and experience required. Industry designation/licensing highly preferred. Skills & Knowledge Excellent understanding of payroll procedures and payroll tax regulations. Experience managing a team. Experience working with multi-state payrolls and managing in a high-volume setting. PC literate, including Microsoft Office product including strong Excel skills including working knowledge of v-lookups and pivot tables. Excellent organization skills, a strong attention to detail as well as superior customer service skills. Ability to follow-through, prioritize accordingly and communicate effectively as a liaison between staff and senior management. Analytical and interpretive skills. Excellent interpersonal skills. Proven management/leadership skills. Ability to work in a team environment. Ability to meet or exceed Performance Competencies. WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical : Computer keyboarding, travel as required Auditory/Visual : Hearing, vision and talking NOTE : Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. Taking care of people is at the heart of everything we do. Caring counts Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing - one where caring counts. Watch this video to learn more about us. (

Created: 2024-11-02