Student IT Support - Part Time
Hammel Companies Inc. - Rock Island, IL
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Dohrn Transferis a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future. We offer competitive salary and a great benefit package in an exciting, rewarding industry.Dohrn is currently seeking a Part-Time IT Admin Student for our corporate office in Rock Island, IL.Hours: Monday - Friday, 15-25 hours a weekPay: $18.50/HourPosition Summary:To assist IT with implementation and support services to a multi-site, mid-size network environment, including, but not limited to networking, server maintenance, and software implementation.Essential Functions:• Assist IT staff in monitoring and managing IT systems. • Assist IT staff in technology implementation. • Assist in resolving helpdesk issues.• Participant in IT project management.• Documents process changes as needed.• Perform other duties as needed.• Complete in the field training with dock, warehouse, driving and other department staff.• Learn, engage, and build skills in the field with technology and systems used.• Support end users via ticketing system• Participates in 24x7 support and on-call rotation as required; available by cell at all times• Actively manage and maintain servers• Actively manage and maintain network• Serve as a resource to support business projects• Implement new technology and software• Assist in network security• Share responsibility for data backups• Attend and actively participate in team and department meetings• React to change productively and handle other tasks as assignedMinimum Requirements:• A minimum age of 18• Valid Driver License or ID• College student working toward 4 year degree in computer science, Information systems, computer engineering or a related field.• Excellent interpersonal, verbal, and written communication skills• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with IT helpdesk software.• Data entry and typing skills preferred• Detail-oriented, analytical thinker, and problem-solver• Basic understanding of network troubleshooting and system administration.• Ability to multi-task in a fast-paced environment and react to change productively• Ability to navigate multiple computer systems• Ability to work on tasks independently or in a team environment• Ability to learn new technologies quickly and adapt to changing environments.• Excellent attendance• 15-25 hours per week (during the school year)Working Conditions/Physical Requirements:• Must be able to perform the essential functions of the job as specified in the job description• Primarily sedentary work, which involves sitting most of the time• May be occasionally required to exert up to 20 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects• The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc;• Visual Acuity including regular use of items including a computer screen or monitor• Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers• Talking and hearing required to communicate with and listen to others to share or receive information; May be occasionally exposed to noise including telephone, office machinery, and conversations of others• May be exposed to extreme hot or cold temperatures and dusty conditions in the dock environment; must be able to perform essential functions in these conditions during training.Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
Created: 2024-09-30