Property Manager
Pennrose - Baltimore, MD
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TheProperty Manager (“PM”)will havebroad and in-depthgeneral management responsibilitiesat theirassigned apartment development(s).The PM will supervise a site team consisting of administrative, supportiveservices and maintenance personnelat levels consistent with property resources.In some instances, the PM may be solely responsible for administrative tasksand may also perform supportive service tasks.The PM will ensure their assigned apartment development(s) meets allfinancial goalsas identified in the annual budget. The PM will relentlessly pursue full occupancy / collection of rent and optimize rental income following programrequirements/ market conditions thus being a responsible steward for the success of each property.The PM will also ensure that allcompliance covenantsandsupportive service requirementsare consistently met and that all maintenance tasks are managed professionally, while maintaining a safe work environment. The PM will ensure the integrity of all financial and operations data /systems.The PM willprovide excellent customer service to residentsthus encouraging long-term retention.As site leader the PMwill demonstrate professional leadership andwill support the development and trainingof thosesupervised, andwill diligently pursue their own professional developmentbyfully utilizing the Pennrose Academy.The PMwill report to a Regional Property Manager.#IND123Effectively manage rent increases, rent collections and the eviction processConsistently market the propertyto high standards, optimize curb appeal and successfully convert applicant traffic/ waitliststosuccessfulresidencywhile meeting all Fair Housing requirementsUnderstand all aspects of the affordable housing / market rate program features of the assigned property - optimize the financial and operational performance of the property within thisconstructProactively manage housing partnersubsidy programs /relationshipsManage accounts receivable, accounts payable and cash to meet all obligationstimelyMonitor utility consumption andrelatedexpense - optimizethe use of NWPsystemandresponsesInspect the property daily - attend to maintenance needs and conditionsbeing mindful ofsafetyProvide meaningful input to the capital planning process, budget process and examine expenditures for cost savings and efficiencies- share best practices withcolleaguesEnsureteam members areon-boarded effectively,trained, motivated and equipped to be successful stewards ofthepropertiesWork orders, preventive maintenance, apartment turnsand the leasing of vacant apartment units-- all to be done within company policytimeframesProcess re-certifications, build/ manage crediblewaiting lists for each unit type - anticipateissues impacting occupancy and financial performance- meet deadlines - workproactivelyOwn all aspects related to your apartmentdevelopmentTeachstaff about customer service, professionalism, safe work practices, effective property inspections, vendor managementandthe optimum use of technology /Mobile Maintenance/Yardiand Fair Housingand Risk Management initiativesEnsure property isprepared to excel atall property inspections, including agency and REACwithout the need for surges in staff and spending,i.e.have property inspection ready at alltimesComplete those insurance administration tasks necessary to successfully conclude insuranceclaimsServe as a role model, mentor, coach and trusted resource to field staffandresidentsEnsure that Supportive Services program is successful and meetsobligationsSupport the Pennrose Academy efforts to heighten the technical expertise ofstaffPerformance MetricsProperty will successfully meet all aspects of the annual operatingbudgetEmployee retention willincreaseand staff competency will beimprovedProperty inspection results will be consistentlyexcellentUnit turnoverand unit occupancy timeswill steadily improveas will tenantresidencyInsurance claim work will be administered timely andprofessionallyWork orderand preventative maintenance completionswill meet PMC standardsconsistentlyProperty will not experience insurance claims due to neglect on the part ofstaffResident satisfaction surveys will yield consistently positiveresultsRequired Education and Experience:High SchoolDiploma / College degree a plusFouryearsof increasing property managementresponsibilitiesKnowledge of both affordable and market rate housingIndustry training credentials which authenticate understanding of rental housing programsRequires a valid driver’s license, an insured vehicle, and the ability to travel (between properties)Working Conditions:Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.Ability to work at property locations within or near transitionalneighborhoodsAbility to climb stairs, take elevators, bend, squat and reachoverhead.
Created: 2024-09-30