Digital Payments Product Manager

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world. In this role, you will represent payments in a large scale, strategic modernization program. You will need to deeply understand current state, uncover the things that will create a compelling payment experience for our customers, help design the ideal future state, and start making some incremental steps toward bringing it to life. This is a large and complex effort, so you will need to be comfortable with the fact that we will be in strategy and planning mode for quite some time and won't be launching much in the near-term aside from some small-scale proofs of concept. Modernization = change, and change means you will need to be a strong change advocate In this position... As a Product Manager for the Payments Domain, you will build meaningful payments platform features that create compelling experiences for our customers and stakeholders while maintaining 100% compliance. You will launch driven differentiators that will grow Ford and Lincoln as the preferred choice for our customers. You will lead with deep customer empathy and rely on data and user research to make informed decisions with proven product instincts. What you'll do... Dynamically deliver tailored and streamlined payments microservices that will be leveraged by teams to deliver best in class products. Partner with a wide matrix of stakeholders across product, engineering, customer service, marketing, and legal to understand customer, business, and compliance needs and deliver best in class services to satisfy them. Effectively manage backlog prioritization, weighing inputs from many sources to maximize ROI and minimize the time-to-value Define release/rollout plans and obtain stakeholder buy-in You'll have... Bachelor's Degree- STEM-related field preferred 6+ years of related experience in Product Management, technology, payments, or payments operations Experience in agile methodologies and writing detailed product requirements Even better, you may have... Prior experience in payments, billing, or receivables Expertise in building customer facing user experiences for Payments, payments processing, or other fintech areas Experience working in a regulated environment and an understanding of what it takes to maintain regulatory compliance A software development background or background as a technical product manager. Knowledge of Domain Oriented Microservices Evidence of strong problem-solving and analytical skills. Experience in working in a matrixed team structure and influencing across product areas and multiple functional areas. Experience with large-scale enterprise applications, Ability to collaborate and navigate sophisticated decision making in a constantly evolving environment Strong multi-functional relationship building and communication skills. Prior cloud platform experience, preferably Google Cloud Platform Demonstrated understanding of approaches to risk identification, assessment, and mitigation You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder or all of the above? No matter what you choose, we offer a work life that works for you, including: Immediate medical, dental, vision and prescription drug coverage Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year's Day Paid time off and the option to purchase additional vacation time. For a detailed look at our benefits, click here: Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. #LI-Remote #LI-FordCredit Requisition ID : 36205

Created: 2024-10-19