Customer Experience Associate (Main Store Hardlines)
AAFES - Fort Irwin, CA
Apply NowJob Description
$1,000 Hiring Bonus, Contact HR for details As a Customer Experience Associate at the Exchange, you will be a part of an award-winningteam. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3 rd of our earnings annually to the military community. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan for qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So, what can you expect as a Customer Experience Associate at the Exchange? Greet every customer with eye contact and smile in your authentic way. Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them. Complete transactions accurately and efficiently while engaging customers in appropriate conversation. Help customers by following the proper procedure for bagging merchandise and moving large or heavy items. We know that you can work anywhere. However, working at the Exchange is the start of something great While you make it easy for our customers, we focus on you and your development Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you Job Qualifications: Able to learn and adapt to current technology needs. Able to think quickly on the spot to answer customer questions. We offer the following benefits for this position: Holiday Premium Pay (Double Pay) Mass Transportation Reimbursement Associate Transfer Program (ATP) Paid Parental Leave Paid Military Leave Personal Accident Insurance FMLA u0026Administrative Leave Employee Assistance Program (EAP) Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details. Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility. If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. Additional Qualifications: Able to learn and adapt to current technology needs Able to think quickly on the spot to answer customer questions Able to take initiative Able to share brand knowledge Excellent attention to detail Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Excellent communication skills Basic computer skills 12 months Retail experience preferred This is a Regular Part Time position with weekly hours ranging between 20-34. Availability needed for the below schedule. Weekends and Holidays included. Schedule subject to change for operational purposes. t SAT SUN MON TUE WED THU FRI OFF 945-1815 845-1445 0845-1445 0845-1445 0845-1445 OFF 0845-1615 OFF OFF 1245-1915 1245-1915 145-1915 1045-1915 t t t t t t t
Created: 2024-09-26