Manager, Media Governance & Strategy
Spectrum - Stamford, CT
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JOB SUMMARY Responsible for providing support with Media Governance and Research functions within the Media Department across traditional and digital media. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Responsible for ensuring the validity of all investments inclusive of all media channels Conducts routine audits of media placements and investment strategies in collaboration with agency partners Develops and maintains all brand safety guidelines and procedures Overseeing all competitive and industry reporting and analysis Works in partnership with Business Planning to reconcile all budgets and related tasks Oversees agency operations in partnership with legal and procurement Support Media team by using data to develop audience insights that will guide media strategy, media planning and execution. Responsible for gaining an understanding of business needs and recommend research solutions based on the business needs. Maintain knowledge of key industry and product trends, including internal customer research and industry research (telecom/cable/media/digital). Generate innovative, strategy-driven research programs that utilize the best possible techniques to provide useful insight, particularly in growth areas such as digital, mobile, etc. Monitor competitive strategies to identify new opportunities. Fulfill various ad hoc requests for media governance and research as needed. Other duties as assigned. REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Effective communication, analytical and writing skills Effective problem solving skills and ability to implement changes rapidly that positively impact media performance Ability to deliver under pressure Ability to effectively see trends, themes and macro impacts Ability to work well with people from all levels of the organization Effective attention to detail, balanced with the ability to think strategically Ability to work in fast-paced, high-performing team environment Demonstrated in-depth Microsoft Office skills (Excel, PowerPoint, Word) Required Education Bachelor's degree (BS/BA) from a four-year college or university, preferably in related field of study Additional research academia, training, certification, memberships or research affiliations are all relevant Required Related Work Experience and Number of Years Media strategy planning and buying experience, agency, publisher and/or client side - 4+ years Experience with auditing of media buys and executions to validate investments, placements, and fraud Experience with data analysis, interpretation, presentation, and delivery Experience with Nielsen, ComScore/Rentrak, MRI, Scarborough, Simmons, and Kantar Media data Experience with digital monitoring and tracking tools, including DoubleClick, Adobe Analytics, Google Analytics, Pathmatics PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge Ability to support the complete auditing and research processes, including outside agencies, partners, consultants and vendors Knowledge of all major research methodologies, leading companies, associations, publications, industry trends and innovations Preferred Education Preferred Related Work Experience and Number of Years Management or leadership experience - 2+ WORKING CONDITIONS Office environment PHYSICAL AND MENTAL REQUIREMENTS Physical Requirements Mental Requirements MPD511 2024-37902 2024 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Created: 2024-09-26