Customer Service Representative

Join Amphenol Alden and Make a Difference in Patient Care Worldwide At Amphenol Alden, we're dedicated to providing critical support to patients globally. Every device we assist in manufacturing directly impacts someone's loved one, a responsibility we hold with utmost seriousness. With roots as a family business over 80 years ago, we maintain a dynamic, entrepreneurial spirit, even now as part of a global corporation. Recognizing that our employees are the cornerstone of our future, we prioritize exceptional benefits, competitive compensation, work/life balance, and career development. As part of Amphenol Corporation, your career growth isn't limited to local hierarchies; top performers have opportunities across our global network. Due to our continuous expansion, we're seeking talented individuals to strengthen our team. We currently have an exciting opportunity for a Customer Service Representative at our current Brockton, MA location which will be moving to a more modern facility located in Stoughton MA by year end. Essential Functions: Field customer inquiries for assigned accounts. Provide thorough follow-up, process orders, and prepare quotations. Manage customer orders and expedite as needed. Cultivate and maintain strong customer relationships. Collaborate closely with regional sales managers, operations, and engineering teams on customer inquiries. Skills/Qualifications Needed: Proficiency in Microsoft Office and ERP systems. Strong verbal and written communication skills. Excellent organizational abilities, attention to detail, and multitasking capabilities. Business acumen with experience in technical product sales. Minimum 3-5 years of customer service experience in a manufacturing-related industry. Desired Skills: Experience with customer portals for order receipt and fulfillment. Two years college education preferred. Fluency in Spanish or Chinese is a plus. What We Offer: An opportunity to join a growing team dedicated to making a difference. Competitive salary and comprehensive benefits program, including medical, dental, vision, short and long-term disability, 401(K), PTO, HSA, FSA, employee discounts, life insurance, and employee activities. Join us at Amphenol Alden and contribute to our legacy of excellence in patient care. Apply now to be part of a company where your skills and dedication make a meaningful impact every day Amphenol Alden Products is an Equal Opportunity Employer

Created: 2024-10-19