Office Manager
A & D Health Solutions LLC - Marion, AR
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This job was posted by : For more information, please see: Job Summary/Essential Job Functions: The Office Manager plays a crucial role in the smooth functioning of a Home Health Agency by managing administrative operations, ensuring compliance, and supporting the delivery of high-quality care to patients. Duties and Responsibilities Supervising Administrative Staff: Oversees the administrative staff, including receptionists, schedulers, and administrative assistants. This includes hiring, training, and managing their performance. Managing Office Operations: Ensure the smooth day-to-day operations of the office including maintaining office supplies, equipment, and technology, and coordinating with external vendors and service providers. Handling Patient Intake and Scheduling: Managing patient intake and scheduling appointment processes by verifying patient information, coordinating with healthcare providers, and ensuring timely and accurate scheduling. Ensure Compliance: Maintaining accurate and up-to-date records, adhering to privacy and confidentiality requirements, and implementing appropriate security measures. Also, ensuring compliance with all applicable laws, regulations, and industry standards. Managing Financial Processes: Work closely with insurance providers, patients, and healthcare providers to ensure timely and accurate payment. Handling Communication and Correspondence: Answering phone calls, responding to emails, and maintaining professional and effective communication with all stakeholders. Supporting Human Resources Functions: Ensuring compliance with employment laws and regulations, payroll processing, employee benefits administration, and maintaining personnel records. Participating in Quality Improvement Initiatives: Analyzing data, identifying areas for improvement, and implementing strategies to enhance operational efficiency and patient satisfaction. Performs other duties as assigned.
Created: 2024-09-23