Training & Development Manager

WE HELP MAKE YOUR WORLD A SAFER PLACE Securitas Security Services is now hiring for a Training & Development Manager to plan, coordinate and deliver training and staff development programs for Security Officers, Supervisors and other employees. This position requires travel throughout New Hampshire & Vermont, and schedule flexibility. The right candidate will be motivated, independent, and ready to learn Primary Location: Bedford, NH Secondary Location: Burlington, VT Travel Required: Yes, at least 50% Salary: $60,000/yr Motor Vehicle Allowance: $500.00/mo Schedule: Monday - Friday business hours must be flexible to accommodate travel expectations, conduct after hours classes, etc. ESSENTIAL FUNCTIONS: Supports line management in achieving training and development objectives; together with management prepares goals and objectives for training. Acts to ensure compliance with legally mandated and company mandated training requirements; acts to ensure compliance with and documents the training requirements of service contracts. Conducts needs analysis studies; identifies operational discrepancies and confers with managers and supervisors to determine training needs and approaches. Formulates training policies in collaboration with the HR department, programs and schedules, based on knowledge of identified training needs and company services; coordinates training activities so as not to conflict with client service schedules. Selects appropriate instructional procedures or methods, such as individual training, group instruction, self study, lectures, demonstrations, simulation exercises, role playing, and computer based training. Organizes and develops training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials. Trains assigned instructors and supervisory personnel in effective techniques for training, such as new employee orientation, on-the-job training, health and safety practices, supervisory development, and adaptations to changes in policies, procedures, and technologies. Maintains records and prepares statistical reports to evaluate performance of training activities and instructors, and to monitor progress of trainees. Provides support for site Vision equipment, including tracking inventory of devices, installation of checkpoints, programing of devices, and troubleshooting. Performs tasks and duties of a similar nature and scope as required for assigned office. MINIMUM HIRING STANDARDS: Must be at least 18 years of age. Must have a reliable means of communication. Must have a reliable means of transportation (public or private). Must have the legal right to work in the United States. Must have the ability to speak, read, and write English. College education preferred; Must have a High School Diploma or GED. Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation. Education/Experience: Bachelor's Degree and 1 year of training experience preferred CPR & MOAB Instruction experience preferred; must be willing to become certified in both Skill in the use of audio-visual equipment and personal computers, including presentation software. Skill in determining training needs, including identifying the components of performance and developing strategies for achieving performance improvement. Oral and written communications skills; presentation and group facilitation skills. Knowledge of or ability to learn security services and operations. Skill in the preparation and delivery of training programs in multiple settings. Ability to understand the security service needs of customers and devise appropriate training. Planning, organizing, record maintenance, and project management skills. Strong interpersonal skills, with the ability to interact effectively at various employee and customer levels from direct service personnel to executives, and across diverse cultures. WORKING CONDITIONS: (Physical/Mental Demands) With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: Maintaining composure in dealing with employees and clients in situations that might involve urgency, pressure for results, and the threat of negative consequences such as disciplinary action or loss of business. Handling multiple tasks concurrently. Computer usage. Handling and being exposed to sensitive and confidential information. Regular use of vehicle and frequent travel. Regular talking and hearing, in both one-on-one and group settings. Frequent walking, reaching with hands and arms, and lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds in set-up for and delivery of training programs. Close vision, distance vision, and ability to adjust focus. EOE/M/F/Vet/Disabilities #NorthernNE About Us Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. About the Team Our Company Mission: Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values: Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises. Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Created: 2024-11-02