Boutique Shift Supervisor
Partners In Care - Frederick, MD
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Boutique Shift Manager The PIC Boutique is one of the most noticeable operations of the organization and functions as an integral part of the organizations funding. The PIC Upscale Retail Boutique offers an exciting opportunity to make a difference by supporting the store's day-to-day operations. The ideal candidate is comfortable working with the general population, willing to learn and teach, at ease leading others, and has the ability to handle multiple tasks in a fast-paced environment. We are looking for an individual who is committed to excellent customer service, has a positive attitude, and the ability to inspire and motivate our dedicated Volunteers to assist us in fulfilling our mission. This position requires the ability to work a flexible schedule. As a general rule, the retail store is open during most retail holidays. Duties and Responsibilities: Overseeing merchandise donations, pricing, and placement. Operating the Cash Register (POS System), including opening/closing procedures, daily/weekly and monthly reports, printing price tags as required, etc. Providing training for new volunteers. Engaging with and assisting both customers and volunteers with questions or concerns. Being familiar with products, sales, discounts, and reward programs. Maintaining a clean, orderly, and stocked sales floor and back room(s). Maintaining a courteous, friendly, and professional attitude at all times. Working collaboratively with Team Members to complete tasks required to ensure the successful and efficient operation of the Boutique. Displaying work habits of regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability and promptness, and the ability to work a flexible schedule. Working with Management and Team Members to develop growth opportunities. Being familiar with and adhering to all established policies and procedures. Greet guests as they enter the shop, ask whether they would like assistance with anything, and provide help if needed in a friendly, hospitable, and efficient manner. Remain knowledgeable about and answer questions related to merchandise, sales, promotions, and store policy. Provide recommendations based on customers stated preferences, needs, and desires. Create a warm and cozy atmosphere for our guests in accordance with the vision of the store by acting in a welcoming and approachable manner during customer interactions. Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management, and participate in the designing of displays in windows and on tables. Locate merchandise for customers, placing special orders to find desired items if necessary Other duties as assigned. Required Knowledge, Skills, and Abilities (KSA): Minimum 2 years of experience with volunteers (preferred). Have a creative and strategic mindset. Proven 2+ years of experience in retail. Knowledge of retail management best practices. Professional communication and interpersonal skills. Excellent organizing and leadership skills. Must be able to stand for long periods of time. Must be able to bend and stoop. Must be able to pull and lift up to 40 lbs. Microsoft Office Proficient.
Created: 2024-09-23