Sales Associate
COLE HAAN COMPANY STORE - Pleasant Prairie, WI
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JOB REQUIREMENTS: Mission/Role Supports the Store Management team, in the achievement of the store's goals, by providing a positive shopping experience to our customers, through the effective execution of the selling and service culture of Cole Haan. CORE ACCOUNTABILITIES: Achieve/Exceed personal sales goals and performance metrics while working as a team member to contribute to the overall stores total revenue goals. Provide a world class shopping experience by connecting with your customers through meeting and anticipating their needs. Support the store management team in the achievement of all financial and operational objectives with regards to expense control and loss prevention standards. Maintain the appearance of the selling floor; restock and merchandise according to Cole Haan standards and company directives. Maintain visual merchandising standards consistent with company brand strategies. Partner with management team on the implementation of monthly visual directives. Complies with and adheres to all company policies and procedures. Contribute to positive employee relations through effective communication, teamwork and partnership with co-worker and the management team. As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related. Greet customers and ascertain what each customer wants or needs. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases, and receive and process cash or credit payment. Prepare merchandise for purchase or rental. Answer questions regarding the store and its merchandise. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Demonstrate use or operation of merchandise. Describe merchandise and explain use, operation, and care of merchandise to customers. Inventory stock and requisition new stock. Ticket, arrange, and display merchandise to promote sales. Exchange merchandise for customers and accept returns. Watch for and recognize security risks and thefts and know how to prevent or handle these situations. Place special orders or call other stores to find desired items. Clean shelves, counters, and tables. Maintain records related to sales. Bag or package purchases and wrap gifts. Help customers try on or fit merchandise. OTHER EXPERIENCE AND QUALIFICATIONS: Candidates must be at least 16 years of age Must have two or more years of retail experience Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include regular nights, weekends, long and short shifts. Contribute to positive employee relations through effective communication, teamwork and partnership with co-worker and the management team. Able to effectively communicate in verbal and written English Able to accomplish multiple tasks in a fast-paced environment Able to work effectively with others in a team-oriented environment and provide excellent customer service Strong Computer skills: POS Systems and Microsoft Office, Math Skills and Phone Skills Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities. Ability to lift, push, and pull up to 25 pounds regularly Ability to lift, push, and pull up to 50 pounds occasionally APPLICATION INSTRUCTIONS: E-Mail a Rsum: Apply Online:
Created: 2024-09-23