Universal Banker
Security National Bank - Sioux Falls, SD
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Are you looking for a position with a company where you can make a difference? At Security National Bank, if there is one belief we hold together as a team, its that everything matters. From the words we say, to the way we dress, to the decisions we make and the actions we take - every single thing we do matters. Why? Because we recognize the inherent value of each individual, and the potential of what each person can become. We realize every one of lifes interactions is an opportunity to help someone reach that potential. This is why we treat even the smallest details of life and banking with careful thought and attention. If you aspire to do the same, wed like you to advance your career with us at SNB. We are searching for a motivated individual who has strong values, a great work ethic, attention to detail, and confidence. The Universal Banker is key to assisting both current customers as well as prospective customers with a full range of retail banking services. Values Matter. We stand for excellent service and care about doing whats right. We are looking for a service-oriented professional immersed in the community and giving back, all while embodying our mission of making a positive difference in our customers lives and the communities we serve. JOB DESCRIPTION Provide the highest level of service to every customer. Handle all service related issues for customers including the following: wire transfers, balancing accounts, check orders, closing accounts, ATM card issues, changing signers on business accounts, renewing CDs, updates/changes to existing accounts, address changes, etc. Maintain a thorough knowledge of deposit, loan, convenience, and non-deposit services by studying product information sheets, bulletins, and updates and by attending periodic training sessions. Identify new and existing customers financial service needs by observation, listening, and asking probing questions. Sell multiple deposit and non-deposit services to new and existing customers after assessing customer needs and determining which financial services can best satisfy those needs. [EDUCATION AND EXPERIENCE:]{arial',sans-serif'='} 4 year college degree or related work experience 2 years retail banking experience Accuracy and meticulous attention to detail required Excellent oral, written, and interpersonal communication skills Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed Team-oriented and the ability to work collaboratively across all levels of the organization Service-oriented, polite, and respectful Advanced problem-solving and analytical skills
Created: 2024-09-23