Box Office Team Member (Job Fair Participant 9/24/24)
HERSCHEND FAMILY ENTERTAINMENT CORPORATION / Silve - Branson, MO
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This is a Part-Time Seasonal position.This position begins now and ends 12/31/2024. Must be at least 18 years of age. Summary:As a Box Office Team Member for the Showboat Branson Belle, you will use a computerized system to reserve and sell seating for eachtwo-hour dinner cruise,accept payment from guests, andprovide excellent guest service. We are looking for applicants that will demonstrate attention to detail, multitasking skills, and communication skills through one on one interaction, phone, and radio communications. Essential Duties and Responsibilities:(Other duties may be assigned) Uses a computerized program to reserve and sell admission to an assigned seating attraction Scans each ticket at the Turnstiles prior to entry of the vessel Provides guest service and handles guest concerns Accepts payment in various forms and makes an accurate change when necessary Answers questions concerning tickets, promotions, schedules, and reservations, and gives information concerning coming attractions at Showboat and other Silver Dollar City properties Maintains accuracy and attention to detail; keeps daily balance sheet of payments received and tickets sold Must be comfortable working in a small space with other workers Must be able to demonstrate multitasking skills Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards Solves problems with minimal supervision; must be self-motivated and self-directed Interacts with fellow employees without distracting them while maintaining a positive, team-oriented attitude. Communicates with team members via two-way radio as needed Required Skills Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competency working on a computer (navigation through program and keyboard use) is required. Able to communicate efficiently. Physical Requirements: The ability to lift and/or move30pounds frequently to200pounds maximum The ability to stand and walk on uneven terrain, inclines, asphalt, and concrete continuously The ability to work in cramped quartersfrequently The ability to remember locations, understand and carry out instructions frequently The ability to work at a rapid speedfrequently The ability to work in extreme weather occasionally Required Experience Previous customer service and cash handling experience are preferred. Benefits Offered: Free Admission- Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises attractions and resorts across the US for you and your dependents. Exclusive Admission Discounts- Complimentary tickets and discounts on season passes for loved ones. Food and Merchandise Discounts- Discounts on dining, drinks, and merchandise across Silver Dollar City Attractions. 401K and Profit Sharing- Profit Sharing and 401(k) Retirement plans are available. Health Insurance- Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees. Mary's Well House- Employee health center that provides employees with basic office visits, x-rays, and lab work for a co-pay, whether insured or not. Free Tuition- Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more atSee all of the benefits offered through Silver Dollar City at:Equal Opportunity Employer/Disabled/Veterans
Created: 2024-09-23