Data Entry Clerk

GREENFIELD MassHire Franklin Hampshire Career Center is hiring a Data Entry Clerk to join our team. Position Summary: Provide administrative support to the MassHire Franklin Hampshire Career Center Business Services Team, and other programs as needed. The Data Entry Clerk will be responsible for performing data entry, maintaining data base information, maintaining spreadsheets in Excel, operating standard office equipment such as phones, copiers, etc. Essential Functions/Responsibilities: Collect and enter data in database, update and maintain accurate records of Career Center customers, program, and service information for job seeker and business customers. Enter and update program specific data into statewide database using keyboard. Transfer data from paper format into database system and file paperwork after data entry. Retrieve data from the database or electronic files as requested. Work together with Career Center staff to ensure accurate understanding and entry of data. Schedule meetings and events using calendar software and/or other means. Make phone calls to employers and/or job seekers to confirm attendance at events and/or to gather information. Maintain confidentiality of information and data, and comply with confidentiality policies. Use internet, MOSES, Dun & Bradstreet, O'Net, TORQ and other databases to conduct research and prepare written reports. Create and distribute media material to include event flyers, information sheets, forms and other general correspondence using appropriate software tools. Post approved information to website and social media accounts. Run weekly/bi-weekly reports and distributes through appropriate staff distribution lists. Interact and maintain good relationships with career center staff and management, partner and community agencies, the business community, and the public Provide backup support to Front Desk and Resource Room support as needed. Perform other duties as assigned by Operations Manager to support customer service and ensure the smooth daily operation of the Career Center. Recommended Minimum Qualifications: High school diploma or equivalent Previous experience in data entry, computer use Knowledge of database systems High level of accuracy and attention to detail Proficiency in Microsoft Excel, Word Familiarity with MailChimp Ability to develop and maintain positive working relationships with diverse populations and community partner agencies Ability to maintain confidential information Strong organizational skills Knowledge of career services/workforce programs a plus Bilingual fluency in English and Spanish a plus Ability to work (very occasional) nights and/or weekends, as necessary, to promote Career Center services For a full job description please visit our website at MHFHCC is an Equal Opportunity Employer. Applications will be accepted until position is filled.

Created: 2024-11-02