Wage and Hour Technician (Bilingual - Spanish/English)
Wage and Hour Division - Westbury, NY
Apply NowJob Description
Summary This is an appointment under the DOL Recent Graduates program. The program duration is one year. Upon successful completion of the program and at the agency's discretion, the appointee may be converted to a term or permanent position in the competitive service. For more information, click Pathways Programs, State Apprenticeship Programs, Other Apprenticeship Programs or Career One Stop. Responsibilities This is a developmental position with a full promotion level of GS-09. As a Wage and Hour Technician at the grades GS-7 through the GS-08, you will receive on-the-job and other formal training related to the provisions of the laws enforced by the agency. You will work under close observation/direction of a subject matter expert or a supervisor. Your assignments are more limited in complexity and are performed under closer supervision and extensive review. You will perform the following duties (which is not an all-inclusive list) and as you progress, the assignments will become more difficult and complex in preparation for the next grade level until you reach the GS-09 grade level. As a Wage and Hour Technician (Bilingual - English/Spanish), duties will consist of but is not limited to the following: Assists senior staff as needed with various administrative and management duties. Assists in the training of clerical staff and provides technical assistance with administrative duties as needed. Provides technical assistance to the public, and employers/employees regarding Wage and Hour laws and regulations. Assists Investigators, as needed, with investigation. Uses a computer to input data, create documents and create and maintain files. Initiate appropriate notification and/or referral to other agencies. Types letters, forms, e-mail communications and other applicable documents. Uses a computer to input data, create documents and create and maintain files. Initiate appropriate notification and/or referral to other agencies. Types letters, forms, e-mail communications and other applicable documents. Receives incoming complaints and determine if probable violations exist or refers callers to the appropriate agency or personnel. Provides answers to inquires relating to the statutes enforced by the Wage and Hour Division. Documents detailed complaint statements thoroughly addressing the alleged violation(s). Drafts and prepares responses to letters for the employers and employees on application of Wage and Hour laws, back wage installments complaints investigations statutes etc. Communicates with internal and external personnel to determine the validity of complaints. Conducts interviews in person, via telephone or virtually using systems such as Microsoft Teams. Contacts employers by telephone to resolve complaints and where appropriate computes and when authorized negotiates back wages for complaints by means of conciliatory methods. Requirements Conditions of Employment Qualifications Applicants must have graduated, within the past two years, (with an associate, bachelor, master, professional, doctorate, diploma, vocational, technical degree, or certificate, etc.) from a qualifying educational institution or career or technical educational program including registered Apprenticeship Programs, Peace Corps, AmeriCorps, Job Corps, Climate Corps). You must meet the Basic Requirements listed in the Education Requirements section and the Specialized Experience to qualify for Wage and Hour Technician (Bilingual - Spanish/English), as described below. Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-06 in the Federal Service. Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Qualifying specialized experience for GS-07 includes: Preparing written communication to summarize information. Responding to and/or resolving customer complaints. Assisting with interviews or investigations to gather data/information. Analyzing numerical data to identify discrepancies and/or perform mathematical calculations. Education To be eligible for an appointment, you must meet requirement A or B. A. Completed all requirements for a diploma, associate, bachelor, master, professional, doctorate, vocational, or technical degree or certificate from a qualifying educational institution or career or technical education program (including registered Apprenticeship Programs, Peace Corps, AmeriCorps, Job Corps, Climate Corps) within the previous two years; OR B. Was released or discharged from active duty within the previous two years, where the applicant is a veteran who, due to a military service obligation, was precluded from applying for a recent graduate position during any portion of the two-year eligibility period following completion of his/her degree or certificate requirements, provided that not more than six years have transpired since the applicant completed the requirements for a degree or certification. You must submit an academic transcript from your academic institution showing the date that you most recently completed the academic requirements described above. For Accredited Post-Secondary Institutions, click Database of Accredited Postsecondary Institutions and Programs For Registered State Apprenticeship Programs Information, click State Apprenticeship Programs For Other Apprenticeship Programs, click Apprenticeship Programs For Industry-Endorsed Certificate Programs, click Career One Stop Certificate Finder Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service. If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum coursework requirements for this position. Click Evaluation of Foreign Education for more information. Additional Information For more information, click Pathways Programs. This position is inside the bargaining unit. If the duty location is within the Washington, D.C. metropolitan area, the position will be included in the Local 12, AFGE bargaining unit. If the duty location is outside the Washington, D.C. metropolitan area, the position will be included in the NCFLL bargaining unit. The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers. As such, the Department is committed to fostering a workplace and workforce that promote equal employment opportunity, reflects the diversity of the people we seek to serve, and models a culture of respect, equity, inclusion, and accessibility where every employee feels heard, supported, and empowered. Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION Applicants must meet all legal and regulatory requirements. Reference the Required Documents section for additional requirements. This appointment is under the DOL Recent Graduates program. The program duration is one year. The appointee must be a U.S. citizen to be eligible for conversion to a permanent position in the competitive service upon completion of the program. Click here for Career Ladder Promotion Information Click here for Telework Position Information Based on agency needs, additional positions may be filled using this vacancy. The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act. Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions. All Department of Labor employees are subject to the provisions of the Drug-Free Workplace Program under Executive Order 12564 and Public Law 100-71.
Created: 2024-09-23