Customer Service/Administrative Assistant
Rotary Systems - Ramsey, MN
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CUSTOMER SERVICE/ADMINISTRATIVE ASSISTANT Department: Sales and Administration Position Summary: Rotary Systems is looking for an individual with high energy and a can-do attitude to provide effective customer service using attention to detail to process customer orders and gain in-depth knowledge of our company processes by working with team members on projects and assisting with a variety of tasks. Responsibilities: Processing customer orders and changes with extreme attention to detail Maintaining accuracy of customer data in our ERP system Accurately process credit card charges for customer orders Answer multi-line phone system and direct calls to appropriate departments Greet visitors and notify employees of their arrival Provide general administrative support across multiple departments as needed Perform a variety of clerical and data entry tasks including filing, scanning and organization Process incoming and outgoing mail Manage office, breakroom and cleaning supplies Other duties as assigned Preferred Qualifications: Strong attention to detail Customer service experience Strong computer skills including proficiency in Microsoft Office ERP experience preferred, IQMS a plus Ability to handle sensitive information in a secure and responsible manner Ability to multi task and work effectively in a team and independently Monday - Friday 8:00AM - 5:00PM 40 hours per week
Created: 2024-09-23