Field Service Technician
Climate by Design International, Inc. - Owatonna, MN
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Do you enjoy assisting customers on the phone and face to face? Have others commented that you have strong mechanical abilities? Then CDI has a great career opportunity for you Come apply your knowledge and skills on our team at CDI, at a place where we are impacting customers around the world Our mission at Climate by Design International is to create significant, life-changing jobs. As a family owned company, we care for our team members individually, providing generous wages and benefits, paid time off and paid holidays from day one, and create a culture where people enjoy coming to work. We want each of our team members to achieve their full potential, both personally and professionally. What you will be doing: -Preparing for on-site installation, service and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating on-site work. -Traveling to customer sites as required, insuring startups and/or service happen promptly. (Approximately 25% overnight travel with a maximum of 50% in a month s time.) -Identifying, analyzing, diagnosing and repairing systems and products at customer's location. -Performing preventative maintenance, site surveys, replacement, and modifications as needed. -Keeping current on all CDI products concerning installation, operation, maintenance, service, and repair. -Keeping abreast of changing technology in the industry and attend training as necessary to achieve technical competency on all CDI product lines. -Managing customer related issues on assigned projects to insure highest levels of customer satisfaction and meet overall project or task objectives. -Providing telephone support to customers technical needs when required. -Conducting customer satisfaction follow up calls. Expectations: -Ability to skillfully use power tools and test equipment. -Ability to work with sheet metal, miscellaneous hardware, and internal components such as fan motors, blowers and vent glass. -Ability to explain technical information in common language to customers, clients, and other employees. -Flexibility to work overtime/weekends as necessary. -Positive interpersonal skills and attitude. We take care of our people -Local Family Owned Company where everyone knows your name -Performance and wage review after 90 days of employment -Option to carry over up to 120 PTO hours each year -Annual safety shoe and safety glasses reimbursement -Year-end cash bonuses -Profit sharing and 401K contributions -Medical, Dental, Vision, 401K, Short/Long Term Disability, and so much more -Overtime Available -FREE Popcorn
Created: 2024-09-23