Member Services Representative

Member Services Representative BINGHAMTON, NY ( Job Type Part-time Description The YMCA of Broome County is looking for friendly and customer-oriented Membership Services Representatives to join our team. In this role, you will be responsible for providing exceptional customer service to our members and assisting with their membership needs. If you are passionate about customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity. Responsibilities: Responding to member inquiries via phone, email, or in-person Maintaining accurate member information in our database Preparing and processing membership applications Resolving member complaints and issues in a timely manner Providing information on membership benefits and services Assisting with membership renewals and upgrades Collaborating with other departments to ensure member satisfaction Salary: $15.00 per hour Job Type: Part-time Benefits: Free YMCA membership at both branches Paid sick time Employee Assistance Program My Better Benefits Employee Discount Program Requirements High school diploma or equivalent 1+ years of customer service experience Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in Microsoft Office and database management Ability to work independently and in a team environment Detail-oriented with strong problem-solving skills

Created: 2024-11-02