Customer Service Rep - CUSTO005297
Coral Industries, Inc - Tuscaloosa, AL
Apply NowJob Description
Job Summary The Material Handlerfor our Coral Industries - Tuscaloosa, ALfacility isnt just a job its a starting point to an awesome career with a great company. We hire motivated individuals who want to grow with us. We will equip you with the knowledge and skills you need to succeed. We have an incredible track record of promoting from within at our facility.Opportunities to advance into higher roles of responsibility and pay are everywhere. You can be our next success story This role is perfect for an individual who approaches their work professionally loves to be a part of a team and wants to help us get better every day. If that sounds like you, come join this industry leader Heres What Youll Get To Do Maintain broad knowledge of clients, products and services of the organization Document customer interactions and transactions Listen attentively to customer needs and concerns, demonstrate empathy, and be an advocate for the customer Accurately process phoned, faxed, and e-mailed quotes and orders in accordance with cut off times and other time constraints that may exist Data entry of faxed, emailed, and phoned in orders for production Coordinate between sales and production to meet customer deadlines Maintain good communication channels with product and support staff Communicate withcustomers to determine expected delivery date and time Resolve product or service problems by clarifying customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustments; following up to ensure resolution Assist sales staff with expediting orders and communications with the production floor What Were Looking For A minimum of 1 year previous customer service experience, glass industry preferred Strong organizational and listening skills Ability to read and perform mathematical calculations, and write measurements in number fractions Ability to read, interpret, and understand drawings and specifications Ability to work overtime when required Ability to work independently and prioritize work with deadlines Ability to work in a fast paced, team environment to meet required deadlines Ability to communicate effectively and conduct themselves professionally, with excellent written and verbal communications Computer experience and accuracy in numeric typing Experience with installation, assembly, carpentry, or construction is a plus Work Today, Get Paid Tomorrow Oldcastle BuildingEnvelope has partnered with DailyPay to offer you the ability to access your earnings before your next paycheck based on current hours worked.Certain terms and conditions apply. What OBEOffers You Competitive pay Paid time off 10 Holidays (inclusive of 2 floating holidays) Market competitive 401(k) match Industry-leading medical, dental, and vision benefits Short-term and long-term disability coverage Life Insurance About OBE At OBE we strive to build a culture that embraces all employees and creates a great place to work for everyone. We do this by: Empowering experienced and entrepreneurial managers who have a customer-first focus at all levels. Building teams of demand creation specialists, technical sales, and local customer sales/support talent. Identifying a deep bench of talent with diverse backgrounds, experiences, and skill sets to drive robust decision-making and ensure our ability to promote from within. Executing formalized talent management processes that ensure all employees have the best in market skills If youre up for a rewarding challenge, we invite you to take the first step and apply today Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring m nager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest OBE is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability--If you want to know more, please click on thislink. Oldcastle BuildingEnvelope is an E-Verify Employer. #OBE Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c) Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Created: 2024-09-23