Teller II/New Accounts
Bank Of Colorado - Grand Junction, CO
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Provides quality service and develops long term customer relationships. Receives and pays money to bank customers and maintains accurate record keeping of deposits and withdrawals, negotiable instruments, and other bank transactions. Performs duties, which include selling and opening new accounts, closing accounts, and advising customers on all bank services. Requires standing for most of the work day, and requires lifting, carrying or moving heavy boxes or bags or currency and coin weighing up to 45 pounds. Manual dexterity, visual and aural acuity necessary to perform duties of the position. RESPONSIBILITIES AND DUTIES: 1. Performs all regular teller duties including accepting deposits, cashing checks, and perform various customer service related duties. 2. Listens to customer needs to make appropriate customer referrals to other bank staff to promote products and services. 3. Receives, researches, and resolves customer inquiries regarding checking and savings accounts. 4. May do account and card maintenance such as change address, order or hot card cards. 5. Prepares holds on deposits. 6. Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary. 7. Performs operational duties as required, which may include: vault operations, ordering and shipping cash, ATM settlement, research teller differences, and completing various reports. 8. Responsible for opening and closing individual and commercial deposit accounts. Must obtain appropriate BSA information and business documents for account opening. 9. Prepares all paperwork and assists the customer in signing the documents. 10. Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers. 11. Performs various customer service duties: Answering phone calls and assisting walk-in customers Initiating customer research Processing check orders Closing accounts Processing customer account printouts Sorting daily mail Assisting with NSF, Non-post, and collections Assisting customer with Safe Deposit Boxes Deposit verification for credit purposes 12. Responsible for maintaining customer accounts including deposit accounts, CDs, Health Savings Accounts, IRAs, and other retail banking products 13. Performs other related duties as assigned by management. 14. Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends) EDUCATION AND EXPERIENCE High school graduate or equivalent. A minimum of 30 months of prior banking experience is generally expected. Cash handling and customer contact experience preferred. Follow job link to see other job details.
Created: 2024-09-23