PC Analyst Series
NYS Unified Court System - Syracuse, NY
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THE 5TH JUDICIAL DISTRICT IS RECRUITING FOR TWO (2) POSITIONS IN THE PC ANALYST SERIES. THE POSITION WILL BE FILLED IN ANY OF THESE TITLES AND WILL BE DEPENDENT ON THE QUALIFICATIONS AND EXPERIENCE OF THE APPLICANT SELECTEDPOSITION TITLE: SENIOR PC ANALYST JG: 21BASE SALARY: $73,897QUALIFICATIONS: Two years of service in the PC analyst title; or Bachelor's degree in computer science or related information technology field from an accredited college or university and two (2) years of Information Technology/Helpdesk related experience; or An equivalent combination of education and experience.DISTINGUISHING FEATURES OF WORK: Senior PC Analysts are assigned to courts, agencies, and administrative offices throughout the Unified Court System, where, under supervision of local court, agency, and administrative personnel, where they assist assessing PC training needs, training employees in the use of PC software and hardware, and assist in the analysis, design, development and enhancement of very large numbers of PC data processing systems in accordance with Unified Court System standards, policies, and procedures. Senior PC Analysts may assist in the supervision of PC Analysts, and in the development or review and evaluation of proposals for PC applications, resolve problems with the implementation and operationof computer equipment, software, and printers. Senior PC Analysts may assist with the diagnosis of PC network problems, and perform other related duties.ASSIGNMENT: This individual will participate in all areas of the Help desk with a focus on second level support of PC Analysts and other Information Technology staff. Senior PC Analysts will lead PC Analysts on equipment deployments and coordinate hardware replacements. Senior PC Analysts are responsible for developing, organizing, and conducting training sessions in the use of PC software and hardware. They are responsible for keeping records and other documents relating to inventory and maintenance contracts. Senior PC Analysts will assist in monitoring and tuning systems to follow 'best practices' as defined by the 5th Judicial District and the Office of Court Administration. A working knowledge of the Office 365 application suite and SCCM is preferred. The incumbent may be assigned to work on projects involving data conversions, the installation and maintenance of IP phones, IP cameras, and court facility renovations. They will work on assigned projects and complex issues with the LAN Staff. Incumbent must have a valid NYS Driver's License. While this position is based in the District Administrative Office in Syracuse, NY, frequent travel throughout the District is required.POSITION TITLE: PC ANALYST JG: 18BASE SALARY: $ 63,083QUALIFICATIONS: Bachelor's degree in computer science or related information technology field from an accredited college or university; or High School Diploma and four (4) years of Information technology/helpdesk related experience; or An equivalent combination of education and experience.DISTINGUISHING FEATURES OF WORK: PC Analysts are assigned to courts, agencies, and administrative offices throughout the Unified Court System, where, under supervision of local court, agency, and administrative personnel, they train employees in the use of PC software and hardware, and assist in the analysis, design development, and enhancement of particular PC data processing systems in accordance with Unified Court System standards, policies, and procedures. PC Analysts resolve problems with the implementation and operation of computer equipment, software, and printers. PC Analysts may work under the supervision of Senior or Principal PC Analysts, and perform other related duties. ASSIGNMENT: This individual will participate in all areas of the Help desk. Duties include but are not limited to: providing help desk support and troubleshooting; monitoring and maintaining the daily operation of computer systems and networks; assisting in the delivery, acceptance, and installation of hardware and software; and training employees in the use of PC software and hardware. A working knowledge of Office 365 application suite, SCCM and SharePoint is preferred. The incumbent may be assigned to work on projects involving database conversions, the installation and maintenance of IP phones, IP cameras, and court facility renovations. Incumbent must have a valid NYS Driver's License. While this position is based in the District Administrative Office in Syracuse, NY, frequent travel throughout the District is required. Minimum Salary: 63,083 Maximum Salary: 73,897 Salary Unit: Yearly
Created: 2024-09-23