Service Supervisor

Western Pest Services is a premier provider of pest control solutions. Western Pest Services protects more than just homes and business in our area. The homeowners know us as the local brand to get the job done and businesses know us as the local brand that will protect their brand. Getting the job done with great services is what we are all about. Internally, we work to keep our work family safe, to provide them with the tools to help them grown, and to keep it fun. Established in 1928, we have a legacy of excellence and the stability of an industry leader.We are currently seeking a Service Supervisor for our Cape May, NJ branchResponsibilitiesTheService Supervisorwill lead a team whose passion is to deliver exceptional service and expertise for families and businesses alike.As an operational and sales leader, you will be responsible for the overall management of the service team, including: fleet management, service team sales, and overall customer satisfaction.What Were Looking For:The ideal candidate will have at least 3 years of SUPERVISORY or management of direct and indirect reports in a service based industry (I.e. package delivery, beverage, uniform, or vending services; pest control, lawn care or construction)/ Other types of management experience may be considered. We seek individuals who are creative thinkers with an emphasis on building teams and long term, profitable relationships.We OfferCompetitive Compensation; Base Salary & BonusComprehensive benefit package that includes medical, dental, vision, 401K, stock purchase, tuition reimbursement, and morePaid Time Off (Holiday/Vacation/Sick)Company Vehicle & Gas CardPaid Training/Industry OrientationSmartphone, Equipment, etc.Opportunity to obtain the State Pesticide Licensing (required)Opportunities for Growth, Development, and AdvancementQualificationsAs an experienced and successful Service Supervisor, you will be required to have the following experience and skills to...Lead and mentor the entire service operationProvide highly skilled hands-on' managementTrain and develop techniciansConduct in-house and in field technician training and meetingsMonitor scheduling and routing to drive efficiencies and productivitySchedule client services and route service techniciansMotivate the service team to provide high-quality customer and technical servicesGuide service technicians in resolving client issues and concernsEnsure that customer expectations are metHave experience interacting with both commercial and residential clientsPerform quality site inspectionsReview and submit all service-related documents and reportingAssist with interviewing and selecting service technicians and traineesMaintain inventory of equipment and suppliesMulti-task within a fast-paced environmentExhibit excellent communication skillsMust be 18 years of agePhysical Demands / Working Environment:Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:Safely use a ladder within the manufacturer's weight capacityLift and carry up to 50 lbs.Safely access crawl spaces, attics, confined spaces, roof tops, etc.Ability to work in all types of weather conditionsWant to learn more about working here at Western Pest Services? Click HereWestern Pest Services is an Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesEqual Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Created: 2024-11-02