Accounts Receivable Analyst I
Amerisafe - Deridder, LA
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Overview AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our 'Excellence Team' based in DeRidder, LA. In this position you will p ro v i d e assistance to policyholders with premium reporting and account inquiries. Must demonstrate the ability to actively listen to customer questions and concerns and provide a polite and professional response. Rely on instructions and pre-established guidelines to perform the functions of the job. Qualifications Strong organizational, communication, negotiation, and decision making skills Collections or customer service experience is preferred, but not mandatory Positive attitude Requires a working knowledge of Word and Excel Basic typing and computer skills Excellent understanding of the English language High school diploma Responsibilities Accurat e entry of payroll i n fo r m a t i o n rec e ived from the p o l i c y h o l d e r R ou t i n e outbo u nd/ inbound courtesy telephone calls to customers to ensure receipt of b i lli n g s / i n v o i c e s R o u t i n e o u t b o u n d / i nboun d c a lls to a g e n t s regard ing account d e t a i l W o rk s closely w i t h coord inator to determine course o f act ion to resolve delinquent status of account b a l a n c e s Re c o nc iliation of account b a l a n c e s Pre p are s w r i tt e n corres po n d enc e to the policyholder regard i n g account d e t a il R ev iews the collection workshee t w e e k l y to ensure timely c o ll e c t i o n e ff o rt s M o n itors accounts for timely c an c e ll a t i o n i s s u a n c e I s s u e s timely notification of account status for submission to independent bureaus and NCCI P e rforms a dd i t i o n a l ass ignments and s pe ci a l p rojects as requested by s up e rv i s o r Fo st e r the A M E R I S A F E cu lture by embracing the pillars of c on s i s t en c y , fo c u s , fr u g a l i t y , o w ners h ip and s e rv i c e Job ID2024-1979 Job LocationsUS-LA-DeRidder Posted Date1 week ago(9/9/2024 10:44 AM) DepartmentAudit Location : CityDeRidder
Created: 2024-09-23