Specimen Collection Technician

JOB TITLE: Specimen Collection TechnicianLOCATION: Woodland Park, NJSCHEDULE: Monday-Friday 11:00PM-7:00AM Proof of COVID-19 vaccination will be required. Unvaccinated individuals will be subject to regular testing. Responsible for performing drug screen collection activities (urine drug screen specimen collections or phlebotomy) in the Patient Service Center (PSC) accurately and on time. May also be required to receive and register patients using electronic or paper requisitions and/or perform phlebotomy in high volume PSC.Pay Range: $17.20+ per hourSalary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.Benefits Information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical/Dental/Vision for FT employees who work 30+ hours 15 PTO days first year Paid Holidays Annual Bonus Opportunity 401(k) with matching contributions Variable compensation plan (AIP) bonus Employee Stock Purchase Plan (ESPP) Employee Assistance Program (EAP) Blueprint for Wellness Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours Opportunities for career advancement Training providedCommunicates appropriately with clients, customers, coworkers and the general public.Greet customers appropriately. Treat all customers in a courteous mannerKeeps information confidential per company and procedural municates all unresolved problems immediately to the appropriate Manager, Supervisor, Group Leader or Phlebotomy Services Rep. II for resolution. Remains polite and courteous at all time.Ensures all drug screen specimens and phlebotomy specimens are collected accurately and on time.Collects specimens according to established procedures.Responsible for completing chain of custody forms accurately.Responsible for completing requisitions accuratelyPhone employers (clients) to verify test(s) ordered, discuss collection or identification issues, per established procedures.Package specimens for transport.Maintains required records and documentation.Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).Maintains all appropriate PSC/Collection logs.Clerical duties: filing, maintain customer log, fax Medical Review Officer (MRO) documents as required, prepare MRO and employer (client) envelopes for mailing. May require electronic data entry.Assist with compilation of monthly statistics and data. Submits data on time monthly.Submits accurate time and travel logs as directed by management and on time.Submits accurate expense forms, if applicable, on the required day.Demonstrates organizational commitment.Miscellaneous duties and responsibilities.Keeps work area neat and clean. Disposes of biohazard containers when scheduled.Help with inventories and stocking supplies as assigned.Answers phones and dispatches calls when assigned.Participates on teams and special projects when asked.QUALIFICATIONS Required Work Experience:Must have reliable transportation, valid driver license and driving record that meets Quest Diagnostics driver safety guidelines, if applicable.Customer service in a service environment.Preferred Work Experience:N/APhysical and Mental Requirements:Must be available for on-call collections 24/7.Must be flexible and available based on staffing requirements; weekends, holidays, on call and overtime.Occasionally lifting up to 25 poundsMay require extended periods of focusMay require extended periods of sitting or standingAbility to manage stressCapable of handling multiple priorities in a high volume settingKnowledge:Knowledge of various types of specimen collection procedures (urine, phlebotomy)The position requires the ability to effectively communicate in English.Skills:Organizational skillsStrong interpersonal skillsStrong communication skillsAbility to commit to clerical duties and electronic data entryAble to manage concerns of customers and employees in a professional mannerEDUCATION High School Diploma or Equivalent(Required)LICENSECERTIFICATIONS Medical training: medical assistant or paramedic trainingPhlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana)Valid driver's license(Required)Quest Diagnostics honors our service members and encourages veterans to apply.While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.2024-70929Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/VetsQuest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.

Created: 2024-11-02