Client Service Senior MGR GOV - CLIEN003671
Horne LLP - Ridgeland, MS
Apply NowJob Description
This position is for a (Lineman A - OH) located in Meridian, MS. Summary: HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our 2,000+ team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change. Duties and Responsibilities: Coordinates the preparation of business plans, work statements and specifications, operating budgets and financial terms/conditions of contract. Acts as the escalation point for customer/client contact.Serves to resolve customer, client, subcontractor, and stakeholder programs, identifies solutions, implemented change management to ensure issues are resolved. Leads strategy and tactics with stakeholders and program teams.Collaborates across working functional groups (e.g., engineering, marketing communications and technology). Provides oversight and accountability to 2-4 statewide IRA Home Energy Rebate Programs from program inception to closeout.Leads the preparation of contract drafts, scope of work, pricing for both client and subcontracts for review by the IRA Director.Participates and supports the IRA Director in the negotiations of contracts and contract amendment/modifications. This will include both client contracts as well as subcontracts.Prepares and oversees the management of program budgets and financial performance. Maintains current Accounts Receivable from client on all projects (working with the IRA Director for client conversations & timing of those conversations).Ensures project is staying within the project budget and propose changes as/when needed if not in alignment with review and approval from IRA Director (e.g., client policy changes, scope creep conversations, etc.).Ensures production is aligned with expectations 1) from client 2) from contract 3) to operate within current budget.Ensures contract requirements are being measured and met.Conducts bi-weekly review of project Financial Statements with IRA Director to understand needs/changes. Builds multi-level relationships with the client and serve as the main POC for client executive leadership.Oversees program funding forecasting dashboard and keep IRA Director and client apprised of the health of pipeline, production, budget, etc.Maintains situational awareness of our portfolio's performance against other states in the country and ideas on if/how we may need to adopt additional policy/processes to increase that standing. Provides periodic, brief project updates to IRA Director (e.g., biweekly or monthly depending on project state/size). Communicates any needs/barriers/roadblocks to the IRA Director timely. Assists with technical responses to proposals for additional state solicitations as needed.Ensures Project Managers are managing and aligning staffing to optimize budget.Ensures recent Department of Energy guidelines and project policies and procedures are distributed and adhered to -- working closely with the Energy Portfolio Expert to understand state program impacts and coordinate communication to clients and plan for implementing necessary changes.Leads the development of a work plan that includes but is not limited to important milestones. Ensure the work plan is updated every two weeks and report any deviations from the plan and provide recommendations on how to resolve pletes time entry according to HORNE's guidelines and ensure the team is adhering as well.Leads the development and implementation of project implementation metrics. Ensure the timely development of dashboards to monitor progress.Responsible for contract isk management, P&L, and contract renewal.Manages complex and varied portfolio of programs and projects.Oversees product marketing and product management projects & initiatives responsible for driving efficiency and effectiveness within the practice í¢.Establishes command of each project, critical path items, and ensure Project Managers understand expectations and are executing on the project plan and critical path items.Reviews and approves client deliverables. Job Specifications or Qualifications: Bachelor's degree in business, energy, engineering, or other related fields is required; or equivalent related experience. 5 years experience overseeing Demand Side Management, Demand Response, and/or Green House Gas Reduction programs with utilities or states including experience with regulatory rulings, evaluation, and client management. Proven ability to manage 2-4 large-scale programs simultaneously. Strong verbal, written communication and presentation skills, coupled with ability to comfortably and confidently present to all levels within the enterprise. Strong interpersonal skills and ability to build and maintain positive internal and client relationships. Experience managing budgets and project financials. Experience with production management. Client management experience. People management experience. Willingness to travel up to 25% of the time (e.g., client kickoff, program launch, quarterly client check-ins). Background Check Required; Valid Driver's License. Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Created: 2024-09-23