RETAIL SALES ASSOCIATE
Windham Mountain Resort - Windham, NY
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Overview of Position: The Shop at Windham Mountain Club is a multi-seasonal specialty retailer that carries a vast selection of equipment, clothing, and accessories for a variety of outdoor activities. The Retail Sales Associate is involved in all areas of The Shop's soft goods, hard goods, and accessories. They are responsible for providing a premier shopping experience for guests. Job Qualifications: Must be comfortable interacting with both staff and guests in a friendly and helpful manner. Must be able to handle a stressful, noisy and crowded work environment. Must maintain a clean and professional appearance. Have knowledge of retail sales. Have sufficient math skills. Must be able to use basic computer systems and POS software. Must be able to stand for the entire work shift. Job Responsibilities and Duties: Develop a knowledge of all shop merchandise to better identify and serve guests needs. Accurately operate POS systems for retail transactions. Assist in the monitoring and control of all inventory of merchandise. Proactively address all customer needs and questions. Perform various shop maintenance and housekeeping duties. Maintain knowledge of the ski area, programs, events, daily snow conditions and any other information that aids in your communication with our guests. Work Schedule and Conditions: We are in the business of providing a premier product and guest experience. Traditionally our busy periods are during weekends and holidays which you will be expected to work. You can also expect to be asked to work extra hours or days on occasion, especially during the holiday periods. Dress Code: Name tag must always be worn, no exceptions. Must maintain a clean and professional appearance - grooming as needed to prevent body odor, unkempt hair/nails, and dress as appropriate for the season at all times. Business casual attire, including jeans, is appropriate. No large logos, holes, or tears should be visible in any clothing.
Created: 2024-09-23