Care Team Associate - Pediatrics (45th Ave.) - Queens
Charles B. Wang Community Health Center - Flushing, NY
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Full-Time Care Team Associate - Pediatrics (45th Ave.) - Queens Reports to: Director of Operations, Pediatrics 137-43 45th Avenue Flushing, New York, 11355 United States The Care Team Associate is a trained medical office assistant who will be assigned to either a medical assisting or patient services representative role, based on the needs of the clinical unit. Responsibilities : Registration competencies Complete all aspects of registration, including insurance verification and sliding fee scale Handle phone calls appropriately Monitor patient flow and address wait time or other concerns Assess and assist with patient needs including questions regarding insurance, scheduling, and referral Collaborate with other care team members to address patient needs Medical assisting competencies Perform c linical tasks such as taking vitals, phlebotomy, EKG, Point-of-Care, CLIA-waived procedures, other routine procedures and tasks as assigned Conduct screening using standardized tools, interview patients, take history, and chart documentation Offer preventive screening services and provide patient health education Disinfection and tidiness of clinical area and medical equipment Conduct pre-visit planning, manage provider panel and support smooth patient flow Assist with inventory management Assist provider with office procedures Perform other duties as assigned Minimum Qualifications : Bilingual in English/Spanish Associates Degree, equivalent college credits, or 2 years of work experience Work experience in the health care field preferred Medical Assistant Certification preferred Basic CPR (BCLS) Certification required (Health Center will provide if needed) Excellent interpersonal skills, ability to work as part of an interdisciplinary team Maintain a cooperative relationship with co-workers Respond promptly to requests Adapt to changes in practice operations and workflows as they emerge Approach work with a good attitude and flex Good problem solving skills Compensation and Benefits : Salary: $50,000.00 - 52,000.00 per year Medical insurance Employer-paid dental, vision, disability and life insurance 403(b) retirement savings plan Flexible spending accounts for transit, parking, health and dependent care Paid time off (28 days for the first year of employment) Employee Assistance Program Tuition reimbursement for eligible employees, and The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program
Created: 2024-11-02