Member Relations Associate
Alaant - Albany, NY
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Do you have experience within the banking/financial industry? Are you seeking a team environment? If so, Alaant Workforce Solutions has an opportunity with a top financial services team in the capital region Hours and Benefits for the Member Relations Associate: $52,000 to $54,000 a year Additional $25/day income incentive Monday- Friday on-site 10:15am to 6:45pm Fully Funded Medical Benefits through BCBS, Dental & Vision Insurance and up to 4% Employer 401(k) match 19 PTO Days accrued in 1 st year, plus 11 paid holidays Responsibilities for the Member Relations Associate: Determine, analyze and solve problems related to financial products Provide technical assistance within member portal Escalating issues via tickets, when required Process member transactions Provide exceptional service and value to Members Requirements for the Member Relations Associate: Two-year degree or equivalent professional experience Credit union, banking, financial institution and/or call center experience preferred High attention to detail, with the ability to multi-task Proficient in Microsoft Office, including Outlook For more details on this role contact: Alex Cosmer (he/him), Sr. Talent Acquisition Manager, or (518) 689-0714 Alaant Workforce Solutions wants all interested applicants to know we hire a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion and equal opportunity policies. This is an immediate opportunity. The interview process will be comprised of a combination of virtual and onsite meetings/interviews. Connect with us on LinkedIn ( , Facebook ( , Twitter ( , Instagram ( , TikTok ( , & Glassdoor (At Alaant we believe in People First We Care. We Listen & We Support.
Created: 2024-09-23