Employee Relations Representative (Contract)
Port Authority of New York and New Jersey - Jersey City, NJ
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Description About the Role Working under the direction of the Senior Employee Relations Executive, the selected candidate will be responsible for a wide range of duties in support of the agency's employee relations function. This is a contract/temporary position located at 2 Montgomery Street, Jersey City, NJ, but may require travel to Port Authority facilities in New York and New Jersey. Responsibilities Provide assistance in employee relations related matters and assisting in analyzing data, investigating and responding to internal and external complaints/inquiries. Resolve medium to highly complex employee relations matter by conducting prompt, thorough fact finding and providing independent counseling and viable solutions to business leaders and employees. Resolve performance issues that impact overall departmental performance. Resolve business unit conduct and employee engagement issues. Support the alternate placement process. Deliver new HR change management initiatives, programs and processes. Assist in the interpretation of human resources policies and procedures. Maintain an electronic employee relations tracking system. Special projects and other related duties as assigned. Minimum Qualifications Bachelor's degree from an accredited college or university in Human Resources or related field. A minimum of two years of progressive HR or employee/labor relations experience. A minimum of two years of investigative experience. Must be able to travel to Port Authority facilities. Desired Qualifications Demonstrated ability to establish and maintain good working relationships and effectively interact with all levels of Port Authority staff and external parties. Proven ability to mediate and facilitate conflict resolution across diverse clients in order to maximize organizational effectiveness. Demonstrated strengths in listening, fact-finding, exploratory skills and problem solving. Ability to uncover additional information in an effort to bring situations to resolution. Must possess strong analytical skills to identify existing and potential issues and concerns, as well as the ability to exercise good judgment and arrive at sound conclusions. Demonstrated ability to exercise independent judgement and discretion, as well as maintain confidentiality. Demonstrated ability to coach and consult at various levels within the organization. Excellent interpersonal, oral and written communication skills. Demonstrated experience working effectively in a fast-paced environment and the ability to manage and prioritize multiple tasks. Proficient in Microsoft Programs (Word, Excel, PowerPoint). Knowledge of the PeopleSoft system. Certification in Human Resources. Working knowledge of Livelink.. Selection Process The application process varies by position, but typically includes an initial phone interview for qualified candidates, followed by a more in-depth interview(s) and/or assessment(s). Selected candidates who are made a conditional job offer will be asked to undergo a background check. Compensation & Benefits The Port Authority of New York and New Jersey offers a competitive benefits package, hybrid work options for many positions, and a professional environment that supports development and recognizes achievement. Click here ( for more information about benefits, our culture, and career development opportunities. REQNUMBER: 62073
Created: 2024-09-23