Transportation/Distribution Manager
Diary Farmers of America Inc. - Rensselaer, NY
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Manage the daily transportation operations of a location and/or distribution center. Interact with supervisors, employees, and customers (internal and external) to promote and improve transportation department functions. Conduct necessary audits to ensure federal and state regulatory compliance as well as DFA programs and policies. Develop and promote safety, customer service, and operational excellence. Job Duties and ResponsibilitiesManage transportation and/or distribution operations activities in compliance with company and regulatory rules and regulations, including operational efficiency, safety, and a professional and organized atmosphereMonitor daily operations to make necessary adjustments while effectively communicating with members or customers, drivers, dispatch, and/or other DFA transportation or distribution locationsMonitor and control costs for labor, supplies, and maintenance; approve expense reports and department expenditures within established guidelinesAnalyze and document business processes and problems; develop solutions and procedures to improve the operating quality and efficiency with the department and with other operating facilitiesEstablish positive working relationships with members or customers to ensure optimal serviceHold supervisors and drivers accountable for providing professional interactions and courteous service to members, customers, regulatory personnel, and co-workers; handle escalated customer inquiries/concerns or internal issuesAssist in environmental, safety, and transportation compliance and reporting for assigned location; direct staff in the preparation and distribution of operational reports (KPI's)Inspect and schedule fleet maintenance to ensure preventative maintenance/repairs are done in a timely and efficient manner; ensure equipment is maintained and cared for properlyInterview and hire new employees and identify training needs to continually develop and improve the workforce in conjunction with human resourcesFunction as a resource and coach to transportation supervisors. Support employees to reach performance expectations through training and coaching. Establish and communicate department goals.Work with leadership and/or human resources on investigations and corrective actions in response to injuries, accidents, audits, or employee concerns.The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required High School Diploma or equivalentUndergraduate degree preferred5 to 8 years of distribution, logistics, and/or transportation experience, including team leadership or supervisory experienceCertification and/or LicenseClass A commercial driver's license in state of residence as requiredHave or able to obtain tanker endorsement, as required, and within 30 days of employment, as requiredHave or able to obtain doubles or triples endorsement as requiredHave or able to obtain state issued milk sampler/hauler license as requiredHave current medical card as requiredMay be required to obtain and maintain other certifications and/or licenses for continued employmentKnowledge, Skills, and AbilitiesSolid knowledge of dairy industry production practices, processes, regulations, and equipmentSolid knowledge of distribution and transportation practicesStrong understanding of DOT transportation regulations related to lawful operationSolid understanding of industry, safety, quality, etc., policies (PMO, OSHA, SQF, GMP)Knowledge of geographic area (pick-up and delivery area)Knowledge of principles and practices of supervision, training, and personnel managementSkill in leadership, coaching, and team buildingAble to use company computer applications, such as Microsoft Word and Excel, routing software, telematics and handheldsAble to communicate clearly and effectively, both verbally and in writingAble to adapt and manage to change effectivelyAble to determine direction though ambiguous situationsAble to consider impact of actions and decisions on employees, coworkers, and customersAble to multi-task and problem solveAble to handle challenging or conflict situations with tact and professionalismAble to organize time, energy, and activities effectively to achieve goals (i.e., organizational skills)Able to interact positively and work effectively with others (interpersonal skills)Able to demonstrate strong initiative and follow through on day-to-day responsibilitiesAble to prioritize and meet deadlinesMust be able to read, write and speak English An Equal Opportunity EmployerEEO/AA/Female/Minority/Disabled/Veteran Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly
Created: 2024-09-23