Admissions Coordinator

Category/Shift/Hours per 2 week pay period: Full-Time / Day Shift / 75 hours per pay period This position can work at any of our senior living facilities in Pennsylvania and will support our four senior living facilities: Luther Crest - Allentown The Lutheran Home at Topton Cumberland Crossings - Carlisle Buffalo Valley - Lewisburg General Responsibilities: a. Handles walk-in or telephone inquiries and follows up on them by conducting tours, completing inquiry and pre-assessment forms; completing admission paperwork, and fulfilling requests for information. b. Assists with orienting residents/families upon admission to the unit. c. Reviews resident handbook with the new resident. d. Reviews unoccupied beds and recommends transfer and/or discharge activity to maximize available beds and services. e. Conducts discussions with key center staff to review upcoming admissions and discharges, evaluate difficult or complex potential admissions, discuss possible room changes or transfers and coordinate all pre-admissions activities. f. Assists in establishing and maintaining after-hours inquiry handling and tour procedures. g. Assists in training staff in all function related to inquiry handling, admissions, touring and intake Education/Training: Bachelor's degree in Health or business related discipline, including nursing rehabilitation therapy, medical marketing and/or sales or new business development preferred Experience:A minimum of two (2) years' relevant work experience is required, preferably in an admissions position where working with customers was a significant part of the position. ADA: Ability to sit, stand, lift, bend, reach, push, and pull items weighing up to 50 lbs.; visual and auditory skills. Compensation and Benefits: LSS offers a competitive compensation and benefits package for Full-Time and Part-Time employees. Day 1 Benefits Medical, dental, vision, and prescription drug coverage Tuition assistance Generous paid time off 401(k) plan with employer match Voluntary short-term disability, long-term disability, life insurance Ability to earn referral bonuses up to $3,000 Paid general orientation including customer service training LSS is an equal opportunity employer. EOE/M/F/VETS/Disabled

Created: 2024-11-02