GSS - Administrative Support
Discover Goodwill of Southern & Western Colorado - Colorado Springs, CO
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Description Pay Range DOE: $15.00 to $17.00/hour DOE Work Schedule: Monday - Friday. Hours are 8:00AM to 12:30PM and possibly 10:00AM to 2:30PM. This job is eligible for Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act. This is a temp-to-hire with the eligibility of Full-time permanent placement. JOB SUMMARY: Goodwill Staffing is looking for someone with experience in administrative support. To provide excellent customer service to all stakeholders, to serve as the first impression of Goodwill of Colorado to internal and external stakeholders both in person and through the phone system, to direct visitors and callers to the appropriate personnel who can assist them with their need(s), and to act in a polite, calm and efficient manner in all situations. ('Stakeholders' refers to employees, program participants, donors, guardians/caregivers, board members, customers, government agencies/officials, funding sources, suppliers, etc.) ESSENTIAL FUNCTIONS: Act as the first point of contact for all callers, visitors to the Garden of the Gods facility Greet visitors, including but not limited to: Maintain security by having guests sign in, issue guest badges, and contact appropriate personnel for escort Determine guest needs and respond appropriately Answer numerous incoming calls on computer-based phone system and transfer to appropriate personnel in a pleasant and efficient manner Sort incoming mail from USPS and courier; postmark outgoing mail Sort interoffice mail Maintain out of office staff list Sign for packages/deliveries and contact appropriate personnel for pick up Accounting related duties: Process accounts payable checks for mailing and intercompany distribution Track distribute payroll checks picked up that require I.D. and signatures, and collect company property as requested Document payroll checks mailed and payroll checks returned in the mail Maintain postage meter, ordering postage when needed Maintain stamp drawer and petty cash box Keep track of Lost and Found items Maintain safe and clean reception area Provide training to employees/volunteers as backups for the front desk as needed QUALIFICATIONS: Good working knowledge of MS Word, Excel and Outlook required. Must possess excellent customer service and communication skills. Valid Colorado driver's license without a history of violations also required. Position requires sitting for extended periods and using a computer keyboard for a minimum of four hours each day. Must be physically able to carry weight and stand/stoop when filing. Education: High School diploma or equivalent. Experience: Two years minimum experience in a position involving contact with the public and working with a multi-line phone system. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Clerical and accounting skills desired. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other: Assist supervisor and various departments with other clerical tasks and/or special projects as needed Maintain notes to ensure an easy transition between shifts Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or We promote a Safe & Drug-free Workplace. Physical Requirements Attachment to Job Description Job Title: 1100 - GSS - Administrative Support Dept Number: 5450 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - Never Moderate: 15-44 lbs - Occasionally Light: 14 lbs & under - Occasionally CARRYING: Heavy: 45 lbs & over - Never Moderate: 15-44 lbs - Occasionally Light: 14 lbs & under - Occasionally PUSHING/PULLING - Never REACHING: Above Shoulder - Never At Shoulder - Occasionally Below Shoulder - Occasionally TWISTING - Occasionally BENDING - Occasionally KNEELING/CRAWLING - Occasionally SQUAT - Occasionally CLIMBING: Use of legs only (stairs) - Never Use of arms & legs (ladders) - Never HEARING - Continuously VISION: Visual, close - Frequently Visual, distant - Frequently Visual, depth perception - Frequently HANDS/FINGERS: Simple grasping - Frequently Fine Manipulation - Frequently Repetitive Movements - Frequently WALKING - Occasionally STANDING - Occasionally SITTING - Frequently SPEAKING - Frequently OTHER, please describe - N/A Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Created: 2024-09-23