Senior Security Specialist
Service Source - Suitland, MD
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Job Summary Provides technical and administrative security support to the U.S. Census Bureau's Office of Security in Suitland, MD, and the National Processing Center in Jeffersonville, IN. This includes managing access control, badge production, fingerprinting, key issuance, visit requests, and security records. Primary Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review. Assist customers by providing timely and accurate information in a professional and informative manner concerning the security of customer personnel, property, facilities, information, and assets. Utilize the Census Hiring and Employment Check (CHEC) system with verifying Personal Identifiable Information (PII) or Visitor Management System (VMS) and provide data entry to greet visitors, assign visitor badges, and ensure visitors are appropriately credentialed. Provide entries into existing computer databases such as USAccess and LENEL access control data base and information verification of biographical and security data and track the accountability of badges, and other security requirements. Obtain photographs, schedule fingerprint appointments, verify security databases, escort appointees to fingerprint office to accurately produce identification badges. Receives, reconciles, interprets, consolidates, and/or summarizes documents and information to prepare, compile and distribute information to and for bureau staff and customers utilizing standard office equipment. Additional Responsibilities Proofread, copy, package and complete memos, correspondence, and information, following established business best practices in support of OSY leadership. Assist in the development and maintenance of a filing system including computerized records and databases as required. Provides general clerical support for Security Services Center front office including answering multi-line phone system, transfer calls, takes messages, type documents as needed. Ensure badging equipment is functioning properly, communicate with management regarding any issues with the equipment. Assist with property inventories, maintains files and document records. Assist with invoice processing, recordkeeping, and submit contractor time sheets correctly and promptly. Prepares and compiles reports within prescribed guidelines gathering data from a variety of sources and computerized systems. Maintain clean safe work areas throughout the workday. Perform other related duties as assigned. Qualifications: Education, Experience and Certification(s) High School Diploma or a state-certified equivalent is required. At least 3 years of personnel security experience in a government setting (preferred) or similar customer service experience. Clerical experience in an office setting. Must be able to obtain and maintain a Public Trust government security clearance. Knowledge, Skills and Abilities Must be able to collaborate well with people internally and externally at all levels of the organization. Customer service oriented and be able to work efficiently in a fast-paced environment. Ability to read and comprehend simple instructions, short correspondences, and memos, labels, and numbers. Ability to effectively present information in one-on-one and small group situation to customers, clients, and other employees of the organization. Excellent customer service skills, verbal and written skills and ability to accept and follow directions. Up-to-date knowledge of Federal and industry standards and best practices. Experience using MS Office Suite (Word, PowerPoint, Excel, etc.) Detail-oriented and able to conduct work with the highest levels of accuracy. Ability to operate security services equipment (computer, databases, photography, printers, laminator, phones, digital fingerprinting) and perform repetitive tasks. Supervision Received Supervision: The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate. ServiceSource is a leading nonprofit disability resource organization with programs and operations in 12 states and the District of Columbia. ServiceSource has regional offices located in Delaware, Florida, North Carolina, and Virginia. Collectively, the organization serves more than 25,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a more inclusive and supportive community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual. To learn more, you may click on the following video link: 4 Easy Steps to Apply Step 1:Apply online to an open position. If you need reasonable accommodation to complete the application process please contact the Program Outreach Specialist in your region using the list below. Step 2: Submit completed Introductory Data Sheet and Resume to a local ServiceSource contact Step 3: Submit Comprehensive Release form to a local ServiceSource contact Step 4: Submit Documentation of Disability letter to a local ServiceSource contact Program Outreach Specialists by Location Aurora/Colorado Springs, Colorado (719) 510-2328 Fort Worth, Texas (571) 455-8541 Newport News/Fort Eustis, Virginia (757) 503-1222 Northern Virginia, Washington, DC, Maryland (703) 970-3697 Northern Virginia/Quantico/Washington, DC - Food Services (571) 455-0195 St. Louis, Missouri (314) 202-9199 Boyers, Pennsylvania (571) 455-8541 North Carolina/Kentucky (910) 826-4699 ext. 4699 Florida (727) 538-7370 DE, PA, MD and TX (302) 765-1259 NOTICE TO APPLICANTS We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination. We are a drug-free workplace. Pre-employment background checks, including E-Verify, are required for all employment positions. Do you need a reasonable accommodation to apply to a career opportunity online? Please click here ( to view a list of Regional Office locations. Please ask to speak with Human Resources. PAY TRANSPARENCY POLICY STATEMENT: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Created: 2024-09-23