Tax Compliance Officer III

This job was posted by : For more information, please see: Overview There has never been a better time to bring your values and talents to the collaborative team at the Vermont Department of Taxes. The rewarding work we do supports this brave little state and helps shape its future. We work with proven, dynamic technologies to fund initiatives that preserve the environment, build vibrant communities, strengthen families, and so much more. Discover new opportunities, learn new skills, and solve problems with our dedicated and supportive team. The Department of Taxes' Compliance Division seeks a talented individual who wants to support public programs through the accurate and equitable collection of Vermont taxes. This position will be involved with the review of taxpayer records for compliance and provide education to taxpayers. Key responsibilities of this position include but are not limited to: Collect unpaid taxes on behalf of the state via phone, or otherwise Arrange formal payment agreements, propose settlements, and when appropriate, waive selected penalties Establishment of personal liability and initiating bank/wage garnishment orders and property liens Educate taxpayers to promote and achieve voluntary compliance The ideal candidate will: Be inquisitive, collaborative, digitally proficient and self-motivated Have a desire to learn new skills and the software used for tax administration Excellent communication skills, including the ability to communicate challenging topics to individuals with varied backgrounds. A desire to continue to learn and grow. This Montpelier based position offers access to telework, professional development opportunities, and a solid career ladder. Vermont State offers affordable and broad medical, leave, and retirement benefits. For questions, please e-mail. For additional information about employee satisfaction and benefits, please visit our website. About the Compliance Division The Compliance Division is responsible for promoting and ensuring Vermont taxpayer compliance, with a focus on early intervention, education, outreach, and fairness. We value service, integrity, and employee growth, as we aim to support Vermont communities effectively and efficiently. Our team includes auditors, tax examiners, analysts, tax collection officers, and support staff. Background Checks This position will primarily support the Department of Taxes. Candidates must agree to be fingerprinted and pass a background check to be eligible for this position, which will involve access to sensitive federal tax information. Background checks are required by the Internal Revenue Service and are authorized under Vermont law. 3 V.S.A. 241. In accordance with VDT Standard Operating Procedure 2018-01, Background Investigations, Vermont and national criminal record checks will be conducted on all candidates. Candidates will have the right to withdraw their application before fingerprinting or a background check is conducted. We value diverse teams and are committed to creating a community of inclusion. Environmental Factors Duties are performed primarily in a standard office setting. Workload is consistently heavy with constant need for prompt and accurate decision making. Duties involve sensitive, sometimes controversial subject which may lead to emotional and adversarial situations. Incumbents must be able to function independently in a confrontational, even hostile environment, must be able to prioritize their own workload and multi-task effectively. Duties are highly confidential in nature. Occasional travel may require use of state vehicle or private means of transportation.

Created: 2024-10-19