INVESTIGATOR II - Unemployment Insurance
Department of Labor - Employment & Training - Wilmington, DE
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This job was posted by : For more information, please see: Investigator II Recruitment #082924-MBAA02-600600 Opening Date 8/31/2024 12:00:00 AM Closing Date 9/20/2024 11:59:00 PM Type of Recruitment Open Competitive Salary Yearly: $43,039.00/Min - $53,799.00/Mid Salary Plan M37 Pay Grade 12 Shift Hours 8:00am - 4:30pm Employment Type Actual Vacancy Employment Term Regular Agency DOL/Unemployment Insurance Location(s) Fox Valley: (4425 N Market St, Wilmington, DE, 19802) Contact Name DOL/DHR Contact Phone 302-761-8015 Telework Eligible Yes Summary Statement Positions in the class series perform investigations involving the interpretation of applicable laws, rules, regulations, standards, policies, and procedures. This distinguishes these positions from compliance reviewers or inspectors who conduct compliance reviews using predetermined regulatory criteria. This class series is not focused on law enforcement work. Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of similar kind not specifically listed here. Conducts investigations of alleged or probable violations or compliance issues by identifying, obtaining, verifying, and analyzing relevant information or evidence. Collects, controls, and evaluates evidence such as physical, financial, background, and other records, documents and items. Formulates questions and conducts interviews to obtain information and ascertain facts from witnesses, complainants, victims or other parties. Interprets, explains and ensures compliance with applicable state and federal laws, rules, regulations, standards, policies, and procedures. Makes judgments after evaluating all available facts and recommends appropriate action to authorities, commissions, or technical supervisors, and may take enforcement action as necessary. Uses commercial and proprietary automated information systems, computer software, and the internet to research, document, verify and report on investigative/intelligence data and related information. Documents details of all calls, emails, inquiries, interviews, and other interactions during the investigation and may be assigned to respond to hotlines. Prepares and submits investigative reports that clearly and accurately document findings, supporting facts, and action taken. Testifies and presents evidence before boards, commissions, administrative bodies, or courts. Delivers excellent customer service to internal and external customers and the public in person, electronically, or by written communication. Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races. May conduct surveillance, undercover investigations, and on-site inspections on assigned cases; and may make arrests or obtain search warrants pertaining to an investigation. May make recommendations to subpoena information. Additional Posting Information The State of Delaware recognizes the value oftelework and flexible working schedules.This position is eligible forTeleworkaccording to the State of DelawaresAlternative Work Arrangement Policy. More information will be shared at the time of interview. Conditions of Hire Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each n w hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to ourjob seeker resources. Criminal background check:A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
Created: 2024-11-02