Digital Banking Fraud Analyst

The Digital Banking Fraud Analyst is a highly specialized role and is responsible for helping the Fraud organization navigate Valley's new, real-time digital payment platform. The role needs to work with Digital Payment systems to detect, investigate and examine digital fraud activity, utilizing technology and reports to identify potential fraud events, while identifying and analyzing internal and external trends, to mitigate current losses and develop preventative strategies.40Responsibilities include, but are not limited to: Review and analyze activity flagged by the bank's fraud monitoring systems in a timely matter, to determine if further investigation or action is necessary. Gather and analyze reports, records, and information from internal and external sources, including online information and bank records, to facilitate investigations. Utilize multiple technologies and sound judgement to examine account activity and detect potentially fraudulent activity. Make recommendations for exiting customer accounts/relationships based upon the detection and investigation of fraudulent activity. Email correspondence regarding suspect transactions to appropriate stakeholders and conduct appropriate follow-up. Correspond with internal and external entities regarding customers, accounts, and transactions to validate relevant information. Engage with other financial institutions and fraud units to confirm fraud, identify common suspects, and emerging trends. Prepare Suspicious Activity Reports in compliance with applicable internal procedures and federal regulations. Monitor the payment or return of transaction items based upon analysis and decisioning received from the branches. Identify and analyze current trends to develop preventative strategies. Create and maintain digital records and files. Prepare reports and enter cases into the internal case management system. Analyze, plan, and complete special projects assigned by CFIS management. Required Skills: Knowledge of multiple forms of fraud, financial crimes, scams, and schemes, beyond AML. Knowledge of banking industry laws and regulations to include the BSA, The USA Patriot Act, U.S. Treasury AML guidelines, OFAC requirements and Suspicious Activity Reporting requirements.Confident with technology, possessing computer skills involving multiple applications and an excellent aptitude for quickly gaining a functional knowledge of new technology.Experience detecting financial fraud via digital platforms, including using monitoring systems such as Compass, Guardian Analytics, or other systems.Enhanced skills in the use of Microsoft Word, Excel, Access, PowerPoint, Outlook and experience with on-line research and web-based investigations.Able to synthesize multiple technologies and use sound judgement to examine account activity and detect potentially fraudulent activity.Strong time management skills and able to prioritize - organize assignments in a fast-paced environment.Ability to maintain attention to detail and accuracy under pressure and within critical time limits.Excellent verbal and written communication skills.Strong analytical, organizational, and research skills.Positive, motivated, goal oriented, and capable of handling emergency and crisis situations.Team oriented and able to work independently.Demonstrate a consistently professional demeanor and mitted to continuous improvement toward excellence.Required Experience: High School Diploma or GED and a minimum of 3 years of banking experience including detecting financial fraud via real time digital platforms using monitoring systems such as Compass, Guardian Analytics, or other systems.Bachelor's Degree preferred.Banking, Fraud, Financial Crimes, and/or Anti-Money Laundering Professional Certification(s) preferred.Exact compensation may vary based on skills, experience, and location.$54,600.00$91,000.00Valley National Bank is an Equal Opportunity / Affirmative Action Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.

Created: 2024-11-02