Grocery Manager
Green Way Markets of Cross River - Cross River, NY
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The Grocery Manager plays a pivotal role in overseeing the day-to-day operations of the grocery department within the supermarket. They are responsible for ensuring the department runs efficiently, meets sales targets, and provides exceptional customer service. The Grocery Manager is also responsible for managing inventory, supervising staff, and implementing strategies to optimize department performance. Responsibilities: Oversee all aspects of grocery department operations, including stocking shelves, managing inventory, and ensuring product availability. Develop and implement strategies to drive sales and increase revenue, including promotional campaigns, product displays, and pricing strategies. Monitor inventory levels, track product movement, and conduct regular inventory audits to ensure accurate stock levels and minimize shrinkage. Coordinate with suppliers to order products, negotiate pricing, and ensure timely deliveries. Maintain positive relationships with vendors and resolve any issues or discrepancies. Ensure that the grocery department provides exceptional customer service at all times. Train staff on product knowledge, customer interaction, and resolving customer inquiries or complaints. Hire, train, and supervise grocery department staff, including stock clerks, shelf stockers, and cashiers. Schedule shifts, assign tasks, and provide ongoing training and performance feedback. Ensure compliance with health and safety regulations, including proper sanitation procedures, food handling practices, and equipment maintenance. Develop and manage department budgets, including labor costs, inventory expenses, and overhead costs. Monitor financial performance and implement cost-saving measures as needed. Stay informed about industry trends, new products, and changes in consumer preferences. Educate staff and customers about product features, benefits, and uses. Collaborate with other department managers and supermarket management to coordinate activities, share resources, and achieve overall store objectives. Requirements: Previous experience in a supervisory role within a grocery department or similar retail environment. Strong leadership and communication skills. Excellent organizational and time management abilities. Proficiency in inventory management and financial analysis. Knowledge of health and safety regulations related to food handling and sanitation. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility to work evenings, weekends, and holidays as needed.
Created: 2024-09-23