Salesforce Technical Lead, Field Service & Call Center

Date Posted: 2024-07-02 Country: United States of America Location: OT999: 1CP - Farmington, CT One Carrier Place, Farmington, CT, 06032 USA Job Title: Salesforce Tech Lead, Field Service & Call Center Location: Remote, Eastern Time Zone Role Overview : We are currently seeking a talented and motivated Salesforce Tech Lead with 7-8 years of experience to join our innovative team. As a Salesforce Tech Lead, you will be responsible for designing, developing, and implementing Salesforce solutions that drive our organization's success. On a typical day you will: Key Responsibilities: Collaborate with stakeholders to gather and understand business requirements and translate them into scalable and efficient Salesforce solutions. Design and develop custom solutions using Salesforce declarative and programmatic tools, including Apex, Visualforce, Lightning Web Components, and Salesforce APIs. Customize and configure Salesforce applications to meet specific business needs, ensuring high-quality deliverables within defined timelines. Participate in system integrations, data migration, and support the overall technical architecture of Salesforce solutions. Stay updated with the latest Salesforce technologies and features, leveraging them to enhance our Salesforce ecosystem and improve system performance. What You Will Need to be Successful : Qualifications and Skills: Bachelor's degree in Computer Science, Engineering, or a related field. 5-7 years of hands-on experience in Salesforce development, including customizations, unmanaged packages, configurations, and integrations. Extensive hands-on experience with Salesforce development tools and technologies, including Apex, Visualforce, Lightning Web Components, Salesforce APIs, and Salesforce DX. Experience working in an Agile development environment, utilizing Azure DevOps. Salesforce certifications such as Salesforce Service Cloud, Salesforce Field Service, Salesforce Certified Platform Developer 1 & 2, Salesforce Certified Administrator, or similar certifications are preferred. Excellent problem-solving skills and the ability to work effectively in a collaborative, cross-functional team environment. A passion for continuous learning and self-improvement, with a keen interest in staying updated with Salesforce best practices and emerging technologies. If you are a dedicated and results-oriented professional with a strong foundation in Salesforce development and a drive to make a positive impact, we invite you to apply for this exciting opportunity. Otis Elevator is committed to building a diverse and inclusive workplace, and we welcome candidates from all backgrounds to join our team. To apply, please submit your resume and a cover letter outlining your relevant experience and achievements in Salesforce development. We look forward to reviewing your application and learning more about your skills and aspirations. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (. Become a part of the Otis team and help us #Buildwhatsnext Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at . Privacy Policy and Terms: Click on this link ( to read the Policy and Terms We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

Created: 2024-10-19