AH Mgr 1-Clinical Vet Care
University of Minnesota - 15th Ave - Minneapolis, MN
Apply NowJob Description
Apply for Job Job ID364364 LocationTwin Cities Job FamilyAnimal Health Full/Part TimeFull-Time Regular/TemporaryRegular Job Code9351CV Employee ClassAcad Prof and Admin Add to Favorite Jobs Email this Job About the Job The clinic manager oversees the day-to-day operations and systems within the TRC clinic, ensuring a high standard of patient care is maintained while meeting all the teaching, research and service goals set by the medical director. Day-to-day operations that the clinic manager will oversee include, but are not limited to, facilities, patient flow, staffing schedules, division of tasks, and efficiency. The role includes managing, supervising and coordinating the activities of 2 veterinary technicians, 1 veterinary technician assistant, and several student workers. The clinic manager is the liaison for TRC's clinic volunteers, which involves volunteer training, leading volunteer meetings, volunteer engagement, and resolving conflicts. The position involves project management, coordination of tasks such as annual reports and research projects, and support of the clinic's teaching and outreach initiatives, which may include primary instruction depending on the individual's skill set. The clinic manager will be expected to help with daily patient care and other clinic operational tasks during times of need. This position will require some flexibility in working hours as needed. Essential Functions: To advance The Raptor Center's mission of service by managing the veterinary clinic to efficiently and effectively provide care to over 1000 wild raptors annually in addition to client-owned birds. This role requires exceptional communication and strong management skills in order to successfully supervise multiple staff, students and volunteers as outlined above. To support the clinic's teaching mission, the clinic manager will create, update, delegate and execute clinic training offerings, which includes in-person training and online courses. The clinic manager will represent TRC via multiple venues, including but not limited to, professional conferences, public-facing communications (email, phone calls, publications, social media content), and in-person events. Responsibilities vary seasonally and will include: Supervision and management of people and workflow within the TRC clinic, which includes but is not limited to - 60% Manage and supervise 2 veterinary technicians, 1 veterinary technician assistant, and several student workers Supervise the daily activities of clinic and flight volunteers Coordinate the day-to-day operations of the clinic, including facilities, patient care, staffing schedules, division of duties, etc. Identify challenges and opportunities for improvement within the daily operations of the TRC clinic, and propose solutions to the clinic leadership team (associate veterinarian, medical director, assistant director). Manage clinic facilities (arrange for minor repairs - plumbing, electrical, etc.) Oversee and manage the clinic permits and associated reporting requirements Oversee and manage clinic initiatives and projects as assigned. Patient care and clinic support work - 25% Assist with daily patient care needs, veterinary staff support, and clinic operational tasks as needed. Teaching and outreach - 10% Manage and contribute to the development and implementation of TRC's clinical training offerings (online courses, in-person training, etc.) Represent TRC in a professional manner consistent with the TRC clinic's identified mission and goals. Other duties as assigned - 5% Qualifications Minimum Qualifications BA/BS degree plus at least six (6) years of experience in the veterinary and/or wildlife rehabilitation field, or a combination of related education (ie CVT) and work experience to equal at least 8 years Minimum 3 years of supervisory/advanced management experience in a professional setting Exceptional oral and written communication skills Demonstrated ability to work independently and effecti ely with others, strong interpersonal skills Comfort in speaking in front of audiences Physical abilities: lift to 35 pounds; walk mile Basic competency in the Microsoft suite: Word, Excel, Gmail, PowerPoint Preferred Qualifications: Experience working in a veterinary medicine setting in any type of practice (small, large, equine, wildlife) in any role (customer service representative, practice manager, veterinary assistant, veterinary technician) Experience working in a wildlife rehabilitation setting as a volunteer or staff member Formal supervisory and/or conflict management training Basic raptor knowledge Willing to do public speaking B.S degree in animal-related field, biology, wildlife ecology/conservation Experience working with volunteers Knowledge, Skills and Abilities/Selection Criteria: Ability to project a positive attitude towards co-workers, supervisor, volunteers, and the public Ability to provide excellent customer service - in person, online and on the telephone Ability to use time efficiently and take initiative to respond to departmental needs Ability to communicate (speak, listen, write, and respond) Ability to work as a team member Salary Range $56,000 - $62,000 Benefits Working at the University At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work. The University also offers a comprehensive benefits package that includes: Competitive wages, paid holidays, and generous time off Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program Low-cost medical, dental, and pharmacy plans Healthcare and dependent care flexible spending accounts University HSA contributions Disability and employer-paid life insurance Employee wellbeing program Excellent retirement plans with employer contribution Public Service Loan Forgiveness (PSLF) opportunity Financial counseling services Employee Assistance Program with eight sessions of counseling at no cost Employee Transit Pass with free or reduced rates in the Twin Cities metro area Please visit the Office of Human Resources website for more information regarding benefits. How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your 'My Job Applications' page and uploading documents in the 'My Cover Letters and Attachments' section. To request an accommodation during the application process, please e-mail or call (612) 624-8647. Diversity Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here.... For full info follow application link. The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:
Created: 2024-09-23