Cyber Engagement Manager

Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology, and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. The Cyber Engagement Manager (CEM) will report to the Director of Cyber Engagement and will be responsible for overseeing the deployment and implementation of complex cybersecurity capabilities at a portfolio of city agencies. Responsibilities for the CEM position will include, but are not limited to, the following: Partner with the OTI and OTI Cyber Command stakeholders to develop cybersecurity roadmaps for a portfolio of departments and entities - including milestones, goals, and deliverables - in alignment with the governance model and project timelines; Coordinate with a portfolio of City agencies and offices, Cyber Command staff, and vendors to implement a range of cybersecurity tools, processes, policies and controls; Track project-level interactions and delivery schedule for a portfolio of City agencies and offices using appropriate tools (ex: CRM) to manage, mitigate and report project risks and issues; Collaborate with Cyber Command stakeholders and leadership to report on progress to all stakeholders (internal and external); Monitor and analyze project metrics to identify efficiencies and recommend process improvements as well as drive the re-prioritization of implementation to address deviations from initial timelines; Coordinate with legal, contracting, procurement, finance, communications and agencies and departments to ensure successful project rollout, communications and adoption; Support other elements of Cyber Command's engagement with agencies for selected agencies as requested; Handle special projects and initiatives as assigned. HOURS/SHIFT Day - Due to the necessary duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY Special Note: Taking and passing civil service exams are necessary to maintain employment with the City of New York. Please check the Department of Citywide Administrative Services (DCAS) website (for important exam filing information. Please ensure that you are either a permanent employee in the civil service title listed on this posting, or, that you file for the examination when there is an open filing period. For more information regarding the civil service process, please visit the DCAS website at: Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration. Please go to and search for Job ID #638058 SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL OTI participates in E-Verify Qualifications A baccalaureate degree, from an accredited college including or supplemented by twenty-four (24) semester credits in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or A four-year high school diploma or its equivalent approved by a State's department of education or a recognized accrediting organization and three years of satisfactory experience in any of the areas described in '1' above; or Education and/or experience equivalent to '1' or '2', above. College education may be substituted for up to two years of the required experience in '2' above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. In addition, twenty-four (24) credits from an accredited college or graduate school in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Created: 2024-11-02