Customer Service Representative
Robert Half - Jupiter, FL
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Description We are seeking a Customer Service Representative to join our team located in Jupiter, Florida. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls, responding to emails, and facilitating internal communications. Responsibilities: Handle inbound and outbound calls with a high volume of customers on a daily basis Respond to customer emails promptly and professionally Facilitate internal communications within the team and with distributors to resolve any issues Utilize Microsoft Word and Excel, as well as Teams, for various tasks Perform data entry and order entry tasks accurately and efficiently Use problem-solving skills to address and resolve customer inquiries Work collaboratively with distributors to resolve any issues that may arise Maintain accurate customer records and monitor customer accounts regularly Schedule appointments as required. Requirements Proficient in Microsoft Excel and Microsoft Word Experience in customer service, preferably in a call center environment Skilled in answering inbound calls and handling inbound/outbound calls Ability to perform data entry tasks accurately and efficiently Excellent email correspondence skills Experience with order entry systems Ability to schedule appointments in a timely and organized manner Strong problem-solving skills and the ability to handle customer inquiries and complaints Excellent verbal and written communication skills High level of professionalism and strong attention to detail Ability to multitask and thrive in a fast-paced environment Must be a team player with a positive attitude and strong work ethic. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking 'Apply Now,' you're agreeing to Robert Half's Terms of Use (.
Created: 2024-09-23